Shop – Frequently Asked Questions

Where Do You Ship To?

We ship products only within the United States at this time.

How Long Does It Take For My Order To Arrive? (Shipping Times)

5-10 Business Days.

Haven’t Received Your Tracking Number/Status?

We are currently processing your order. It may take 1-5 Business Days to process your order at this time.

How Can I Track My Order?

Customers can log in to their customer account to track their order on the order status page. Alternatively, to confirm their identity after a certain amount of time has passed, customers without an account might be required to verify their email address or phone number along with the order number to view the order details. Customers can locate the order number in the order confirmation sent to them by email or phone.

What Is Your Refund Policy?

Refunds must be requested from our Customer Service Department (contact us) within 7 calendar days of receiving your item. These calendar days start when your item shows “Delivered” according to your tracking number. If your item arrives damaged, we will replace it for FREE.

How Can I Speak To Someone About My Order?

Visit our ‘Contact Us‘ page for all of our contact information. It is best to reach us via Email, Phone, or Facebook Message.

Do You Offer Gift Wrapping?

Currently, we do not offer gift-wrapping services.

Can I Pay For Rush Shipping?

Unfortunately, rush shipping is not available at this time. We apologize for any inconvenience this may cause.

I Would Like To Purchase A Sold Out Item

We typically re-stock all items every week. If there is an item you want to get notified of when it arrives, please contact us, and we will notify you when the product becomes available.