BarkBox Review: Delivering A Howling Good Time

To sustain this free service, we receive affiliate commissions via some of our links. This doesn’t affect rankings. Our review process.

Dog with BarkBox (caption: BarkBox Review)Does your household suffer from bored dog syndrome? Feel like you can’t keep your pooch satisfied? Let BarkBox come to the rescue. A BarkBox subscription gives your pup a surprise gift box every month, full of new toys, healthy treats, and grooming products.

BarkBox saves you time shopping around for a variety of quality toys and all-natural treats your dog will love. Winner of our best dog subscription box comparison, BarkBox delivers compared to the dozens of other dog subscription boxes on the market. Read our BarkBox review to see why.

Visit BarkBox’s Website

BarkBox

4.5 / 5
BarkBox
Product Quality 5.0
Size Appropriate 4.5
Reliable Delivery 5.0
Cost 4.0
Customer Support 4.0

Pros

  • Easy to navigate website with good FAQ, blog and customer service features
  • 4-6 full-sized products in every box
  • 10% of proceeds donated to rescue organizations
  • Online and text ordering available
  • Mobile apps for iPhone and Android
  • Multi-dog discount

Cons

  • Subscriptions automatically renew, making canceling necessary
  • No cat boxes available

Key Features

What's inside a BarkBoxAfter launching in 2011, BarkBox saw more than $1 million in revenues per month after only two years in business. By February 2014, they reached $25 million in revenue per year. It’s no wonder so many other monthly dog box companies popped up after BarkBox’s initial (and continuing) success. Here are the features that make BarkBox a winner for you and your pooch:

  • All toys are from high-quality vendors.
  • Every treat is all-natural.
  • Information card in every box includes details about each item.
  • Dog size choice for monthly boxes includes extra-small, small, medium, or large.
  • Scout’s Honor Guarantee: if your dog sticks his snout up at a product, they’ll replace it with a new one.
  • Reliable delivery every month with tracking information sent to you.
  • Super Chewer box option that’s backed by a 100% guarantee if the toys aren’t tough enough.
  • Online store has variety of quality products that your dog will love.

Pricing

Regular Box: includes five to six full-sized products (two innovative toys, two all-natural bags of treats and a chew or two)

  • $35 per month for month-to-month plan
  • $25 per month for six-month subscription
  • $22 per month for 12-month subscription
  • View all options

Super Chewer Box: includes six full-sized products (two tough and fluff-free toys, two full-size treat bags and two all-natural meaty chews)

  • $45 per month for month-to-month plan
  • $34 per box for six-month subscription
  • $29 per box for 12-month subscription
  • View all options

Free shipping for all boxes.

Read Our Super Chewer Review

BarkBox Coupon Code

  • BarkBox: Our readers can order their first box for only $10. Click here to take advantage of this offer.
  • Super Chewer: Subscribe to Super Chewer today and receive $9 off your first box. Click here to take advantage of this offer.
Offers are subject to change.
Walter with Toy from Barkbox
Walter enjoying his Mardi Gras-themed BarkBox toy.

Our BarkBox Challenge Results

We put BarkBox to the test with our resident volunteers, Lily, 10, and Walter 1-1/2. This challenge was not their first encounter with BarkBox, as was apparent when both pups immediately recognized the special delivery box.

After lots of barking, jumping and sniffing, the grand opening presented a super cute Mardi Gras theme with the toys and treats inside. Walter quickly claimed the Mardi Gras rope toy, and Lily went straight for the Catfish Po’ Boy treats.

“It’s a fun surprise for me and the pups,” said owner Seton. “There’s always something for both my dogs. Walter goes through a toy a week, so the new toys that come every month are always a big hit. And Lily gets to enjoy the treats. It keeps my treat supply well stocked; I think I’m out of treats and then remember I have some in the pantry squirreled away from last month’s box.”

Seton says the price is a bit more than she should be spending in her budget, but she likes to spoil her dogs. Walter and Lily certainly have no objections!

Dog Lovers Sound Off About BarkBox

As with many products and services, consumer BarkBox reviews are across the board. Here’s a sample of real consumer feedback we found around the web.

Positive Reviews

I have the Super Chewer BarkBox for my male Aussie, and its amazing! We’ve used it since he was a baby (he’s about a year and a half old now), and while he’s destroyed specific parts of a couple toys, most are still alive. The regular BarkBox toys won’t last with a destructive dog, but Super Chewer is worth it! It also keeps his treat jar well stocked. 🙂 – Izzy, Trustpilot 8/4/2020

My dogs go insane over Bark Box. They get so excited when the box comes and have loved every single toy they have gotten. I can’t even describe how they get when they see a new toy. They start jumping and barking and that’s how I know they are excited. In the past they just laid around all day. Now they are constantly playing with the toys. Don’t even get me started on the treats. The only thing bad about the treats is that the bags aren’t bigger! I could probably get my dogs to do anything when I pull out the bark box treats. Thank you so much! – Katie, ConsumerAffairs 11/15/2019

Negative Reviews

Horrible company. Wonderful products. Horrific service. Love the toys. Love the treats. But you cannot cancel this subscription. At first I thought it was my fault. You have to go online and turn off the auto-renew before your introductory subscription expires. But I did that. It did not end. I texted their help text. Endless runaround and endless questions. Not cancelled. I emailed. 10 times. No response. I contacted CHAT. Again endless questions and not cancelled. I have finally stopped payment. That is the only way to stop. – Laura M., Trustpilot 9/5/2020

I was excited to hear about the “Barkbox” from a friend who raves about it. The first box arrived, I was flooded with emails prior to the arrival and after. The treats were amazing, the toys not so much. I added an extra toy, my mini Aussie torn them to shreds before the evening was over. I responded to one of the multiple emails and they said they would send replacement toys. They also informed me of a “tougher” Barkbox at an additional cost. Foolishly I fell for it. It has been over three weeks and no replacement toys. – Sharon B., Sitejabber 7/31/2020

What’s Inside BarkBox? Unboxing Video

See our first-hand experience with BarkBox in this unboxing video.

How Can BarkBox Better Your Pup’s Life?

BarkBox isn’t the be-all, end-all for solving boredom or behavior problems that stem from lack of stimulation. As most dog owners know, dogs want your attention and interaction more than anything else. But when you can’t spend time with him, new toys and treats are a great alternative. Dogs are almost always interested in anything new, according to results from a study published in the journal Animal Cognition.

The study also found that toys that dogs can chew and manipulate are best to keep your pooch occupied on his own. BarkBox does its research when choosing the best toys and treats to include in each month’s box to make sure you get the best products available.

Love getting treats and toys on a regular basis? Check out our full review of the best pet boxes.

Are you a BarkBox subscriber? How do your dogs react to their special delivery?

About The Author:

Sally holds a BA in English from James Madison University and began her 25-year writing career as a grad student at the UNC-Chapel Hill School of Journalism & Mass Communications. She’s been a pet parent since college years (and spent her whole childhood with pets). Her work has appeared in many notable media outlets, including The Washington Post, Entrepreneur, People, Forbes, Huffington Post, and more.

Now as a parent of two teenagers, she’s made sure to raise her daughters to learn how to love and care for pets (and other animals) in the most responsible and loving ways. As a result, she and her daughters now have 5 rescued dogs and cats who essentially rule their home! Sally has also volunteered over the years to help raise funds for various animal nonprofit organizations.

Disclaimer: The information provided through this website should not be used for diagnosing or treating a health problem or a disease. It is not a substitute for professional care. If you have or suspect you may have a health problem, you should consult your health care provider.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

Subscribe
Notify of
13 Comments
Inline Feedbacks
View all comments