Best Dog Subscription Box 2018: Pet Treater vs Barkbox vs Pawpack vs PupBox vs Pupjoy vs Bullymake & More!

This post may contain affiliate links and we’ll be compensated if you make a purchase. This doesn’t affect rankings. Our review process.

BarkBox logo
Surprise My Pet logo

Struggling to find time in your schedule to run basic errands, let alone keep your dog’s goodie stash stocked? Dog subscription box services are a growing trend and may be the solution to having enough toys, treats and health items on hand for your pup. We all reward our dogs with new toys and treats, but we don’t want to give them just any dog product.

The best, high-quality, all-natural products aren’t always available at the local grocery store and finding the time to purchase them from a specialty shop can be a hassle. Having dog subscription boxes delivered to your home saves you time and makes providing fun, healthy treats for your pup easy!

Which Is the Best Monthly Dog Box?

Yes, similar to wine or fruit of the month clubs, you can actually get a doggie box delivered to your home every month. And there are a surprising number of companies to choose from, each providing a variety of goodies for your canine companion.

The “best of” services we reviewed send you expertly selected toys, treats, dental health and grooming products every month — much more than just a simple toy in a box. So read our reviews to help you choose the best dog subscription box for you and your picky pooch.

BarkBox Review

BarkBox and dog


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BarkBox is the leader of the monthly dog box pack in both sales and name recognition. This company lives up to the hype with high-quality, reliable products that deliver canine satisfaction. Best of all, they’re one of the least expensive services you’ll find.

After launching in 2011, BarkBox was bringing in more than $1 million in revenues per month after only two short years in business. Who knew that the dog subscription box business could be so lucrative?



  • Easy to navigate website with good FAQ, blog and customer service features
  • Reliable delivery with tracking information sent to you
  • 10% of proceeds donated to rescue organizations
  • Online and text ordering available
  • Mobile apps for iPhone and Android
  • Multi-dog discount
  • Treats are made in the USA or Canada
  • Subscriptions automatically renew, making canceling necessary
  • No cat boxes available


Free shipping; 5-6 full-sized products

  • $29 for one month
  • $25 per month for 6-month subscription
  • $20 per month for 12-month subscription
  • View all options

Our BarkBox Results?

Walter with Toy from Barkbox
Walter enjoying his Mardi Gras-themed Barkbox.

As part of our in-depth analysis of all things canine, we employed two top experts in the field, Lily, 10, and Walter, 1.5 years of age, to put BarkBox to the test with a surprise (and super cute) Mardi Gras themed box that arrived in February.

As owner Seton McGowan observed, Walter goes straight for the Mardi Gras rope toy and Lily for the Catfish Po’ Boy treats. “It’s a fun surprise for me and the pups,” says Seton. “I swear Walter knows what the box looks like now and goes crazy when it arrives.”

Seton says there’s always something for both her dogs. “Walter goes through a toy a week, so the new toys that come every month are always a big hit. And Lily gets to enjoy the treats. It keeps my treat supply well stocked; I think I’m out of treats and then remember I have some in the pantry squirreled away from last month’s box.”

Any BarkBox Negatives?

“The cost is a little more than I should be spending on something like this,” Seton chimes in. “And it would be nice to get something else besides toys and treats.. maybe a pet friendly car accessory or dog sweater.” But as far as Walter and Lily are concerned, it’s two paws up.

Coupon Code

Limited Time: Get 1 free extra toy in every box (that is up to a $150 value)! Ongoing: Our readers can get $5 off any new Barkbox subscription. Click here to take advantage of this offer.

Read our in-depth BarkBox review

Pet Treater Review

Pet Treater box
Photo Credit: My Subscription Addiction


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Pet Treater has three different box sizes to choose from based off your dog’s weight. Your dog is shipped a box monthly that may include treats, toys, poop bags, grooming supplies, outfits and other accessories. Items are sent to you without you having to pay the full retail price.

The first box your dog receives will be a little different than the rest because it’s a combination of highly loved items from previous boxes. We like the low prices for PetTreater’s pet boxes, which is why it’s our second pick for best pet box subscription.



  • Easy to navigate website with good FAQ
  • All treats are made in the United States or Canada
  • For every box shipped, an item is donated to an animal shelter in need
  • You can specify diet restrictions and special requests (but it’s not quite clear on the website, enter the info in the notes at checkout)
  • Cat boxes available
  • Subscriptions automatically renew, making canceling necessary
  • No multi-dog discount


  • Dog Box – $24.99 per month for 7-9 items including treats, toys and accessories.
  • Dog Box-Mini – $12.99 per month for 3-4 items
  • Cat Pack – $12.99 per month for 3-4 items
  • View all options.

Coupon Code

Get your first month of Dog Box-Mini for $4 at Pet Treater with code CANINEMINI. Click here to take advantage of this offer.

Surprise My Pet Review

Surprise My Pet box#3

View on Cratejoy

Surprise My Pet rounds out our top three best monthly dog box subscription boxes as a newcomer that’s already making a paw print among its competition. Launched in early 2015, Surprise My Pet stands out for its unique features, namely its paw for paw guarantee — if your dog is totally uninterested in one of the products, you can email them, and they’ll send you a replacement item for free. 

Surprise My Pet is more expensive than most but the sheer number of goodies was vast and so was the quality of the food products. This subscription box company is still a little too new to make it to the top of our list, but we’re keeping an eye on this impressive start-up.

At our request, provided us with one free box of goodies for testing with two not-so-picky rescue pups, Bella and Lily. We tested this service to help us conduct a thorough review. Bella and Lily enjoyed the variety of treats and toys inside their box and were surprised by how much came in the box.



  • Extra-small dog box option
  • Free replacement item guarantee
  • A fraction of proceeds donated to animal charities
  • Save 3% on your order if you “like” them on Facebook
  • Cat box option
  • In our experience, the box was 100% full of treats and toys — there is no filler in this package
  • No phone customer support
  • Plans automatically renew, so canceling is necessary
  • No allergy customizations
  • No multi-pet discount for dogs


Free shipping for all orders; 5-7 full-sized products

  • $30/month for one month
  • $28/month for three month subscription
  • $26/month for 12 month subscription

Coupon Code

Use the coupon code CRATEJOY via this link to get 10% off!

Other Dog Subscription Boxes

Below are some reviews of subscription boxes that didn’t make our top three but still have great delivery services. Be sure to check them out!

Bullymake | Dapper Dog | PawPack | PetGiftBox | PupBox | PupJoy

Bullymake Review

Bullymake Box with dog

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Bullymake’s monthly dog subscription box is designed for power chewers. Your dog won’t get any plush toys in this box because those are easily destroyed.

The box is sent based on your dog’s weight. Toys and treats are then catered to your dog’s size, which we like, because some toys and treats may be too big or small for your dog.

Bullymake doesn’t offer a multi-pet discount, but if you have two dogs you can add another toy to the monthly box for an extra $9 per month. If your dog is picky with his treats, or you only want toys for him, you can opt for a toys only box.



  • Will replace any destroyed toys within 14 days
  • Caters to beef, chicken and grain allergies
  • You can customize the frequency you receive boxes, just contact
  • Heavy duty toys
  • More expensive than others
  • Subscriptions automatically renew, making canceling necessary
  • No cat boxes available
  • No multi-pet discount


Free shipping within the United State and each box includes 5-6 super premium toys and treats.

  • $39/month for one month
  • $36/month if you pre-pay for three months
  • $34/month if you pre-pay for six months
  • $31/month if you pre-pay for 12 months
  • View all options

Dapper Dog Review

Dapper Dog Box

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Dapper Dog customizes your dog’s box to fit his needs according to his size, allergies and chewing style. Each box includes a combination of toys, treats made in the USA, bowties, bandanas and other dog accessories. On average, your dog will receive two treats, two toys and one chew or accessory.

All of the treats sent to your dog are 100% natural and sometimes organic too, which we think is awesome. You can select a standard or heavy chewer box and you have the option to skip a month or cancel whenever you like.




  • If you don’t love something Dapper Dog will replace it for free
  • No wheat, soy or corn
  • Customizations available for allergies
  • Every purchase feeds 12 rescue dogs
  • Subscriptions automatically renew, making canceling necessary
  • No cat boxes available
  • Must pay an extra $5/month for power chewers and only a ten day guarantee
  • No multi-pet discount


Shipping is free within the USA and receive 5 full size treats, toys and accessories in every box (valued at $60).

  • $30/month for one month
  • $26/month for three months
  • $24/month for six months
  • $22/month for 12 months
  • View all options

PawPack Review

PawPack box

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PawPack was previously our number two pick for best dog subscription box because it placed a major focus on all-natural, eco-friendly products. However, it is now owned by The Gift Box and it seems to have lost some of the features that made it a top three pick.

For example, there is no customization for allergies, which could prove to be a big problem. There are options for small, medium and large dogs, but if you go straight to purchasing the box it doesn’t give you an option for dog size, which is odd to us.

In the past, PawPack has had excellent customer support, however, we’re not sure of this now that The Gift Box owns PawPack. Overall, we just don’t feel comfortable recommending this pet box any longer.




  • Portion of proceeds go to animal rescue charities
  • Organic and all natural products
  • No allergy options
  • Slightly less variety of treat products
  • The website isn’t the easiest to navigate, it automatically scrolls up after a period of time and isn’t user friendly
  • $31.50 sign-up fee


Free shipping on orders within the USA.

  • $29.99 for one month
  • $27.99 per month for 3-month subscription
  • $24.99 per month for 12-month subscription
  • View all options

Coupon Code

Use coupon code welcome50 to get 50% off your first order with PawPack via this link!

How Can Your Subscription Make a Difference?

Watch this video to see how your pup and other animals can benefit from PawPack’s monthly dog box.

PetGiftBox Review

PetGiftBox contentsVisit Website

PetGiftBox is also now owned by The Gift Box, which means we have similar complaints for it including a clunky website. The website made it almost impossible to learn anything new about PetGiftBox.

In fact, we weren’t able to read much because the website kept automatically scrolling up to the customer reviews section. This is a serious flaw that needs to be fixed by The Gift Box.

The information below is what we were able to obtain during our frustrating experience with The Gift Box.

The boxes are themed around the relevant holidays and the packaging itself is made to look like a gift with a bow and to/from tag on the design so it is a nice option for those looking to give as a present to other pups. The box we tested (prior to The Gift Box owning it) had two types of treats (that were both American made) two toys and a scented candle for masking pet smells.

Similar to what we said for PawPack, we don’t feel comfortable recommending this company because the website is frustrating and it’s hard to obtain any information about the current state of the subscription box.

PetGiftBox provided us with one free box of goodies for review. We tested this box subscription service to help us conduct a thorough review. Rescue pups Bella and Lily enjoyed their toys (although not one for liking toys) and Lucy the Cavalier thought the treats were delicious!



  • Dog or cat boxes and large, medium or small breed options
  • A portion of each purchase goes toward a charity
  • Gifts are relevant to season
  • Treats are USA made
  • No phone support or app
  • No refund policy if you cancel, must pay for full subscription
  • The website isn’t the easiest to navigate, it automatically scrolls up after a period of time and isn’t user friendly


Each box includes 5-6 products and is shipped for free.

  • $29.99 for one month
  • $27.99 per month for 3-month subscription
  • $24.99 per month for 12-month subscription
  • View all options


Get 50% off your first month of The Pet Gift Box just by using this link!

PupBox Review

PupBox photoVisit Website

As seen on Shark Tank, PupBox is a pet subscription service geared towards pups, although you can sign up your adult dog too. Each box from PupBox contains 5-7 products, one of which is a bag of training treats.

Depending on what stage of life your dog is going through, you may be sent specific life products. For example, if your dog is teething you may get extra chew toys, or if your dog is potty training you may get pee spray.



  • Boxes include a new training guide by Andrea Arden
  • All treats are made in the United States and Canada
  • Items are chosen based on the dog’s stage in life
  • Ability to specify allergies in the notes section
  • More expensive than other boxes
  • Subscriptions automatically renew, making canceling necessary
  • No cat box option


All PupBox shipments are free in the USA and include 5-7 products with a value of more than $40.

  • $39/month for one-month subscription
  • $34/month for three-month subscription
  • $32/month for six-month subscription
  • $29/month for 12-month subscription
  • View all options

PupJoy Review

PupJoy boxVisit Website

PupJoy lets you customize your dog’s subscription. Choose Uno or Grande (small or large) box sizes, as well as the types of items you want shipped in the box (treats and toys). If your dog has allergies you can specify them as well as choosing all natural, organic, grain-free or protein sensitive options.

Is your dog a toy destroyer? Choose more durable toys as an option, too! PupJoy has the potential of breaking into our top three, the only thing holding them back is the price.



  • Specify diet restrictions
  • Product from small US businesses
  • Easy to navigate website with good FAQ
  • Get boxes monthly, bimonthly or quarterly
  • Excellent customer service
  • $2 of your purchase is donated to charity
  • More expensive
  • No cat box option


Prices vary depending on the dietary restrictions, dog size and delivery frequency you choose for your dog. From what we could calculate, prices start around $26 per month and can be around $44 per month, depending on your preferences.

Coupon Code

Our readers can get $10 off any new Pupbox subscription. Click here to take advantage of this offer.

PetBox Review

Our article previously included PetBox but they have since gone out of business. We cannot find any information regarding the reason for PetBox going out of business but their website and social media sites have not been active since Fall 2015.

What’s In It (the Box) for You?

BarkBox and dogDogs get bored with the “same old, same old” just as we humans do. Dogs are most interested in anything new and perceive new toys and treats as if they’re prey.

Spice up your pet’s life (just as you would your own) with a box full of different treats and toys each month. After all, a content canine makes for a much happier owner!

If you’re not into purchasing a subscription box, you can purchase treats and toys individually. Be sure to click the links attached to find the ones that we recommend.

Does your pup get a monthly dog box? Is it worth the money?

Sally grew up in a feline-only home, but cat allergies in her early 20’s made it an easy transition to dog ownership. And she couldn’t be happier with her canine shadow, who’s been at her side (literally) for years. No longer a cat person for obvious reasons, Sally is now a true bone-ified dog lover.

Leave a Reply

143 Comments on "Best Dog Subscription Box 2018: Pet Treater vs Barkbox vs Pawpack vs PupBox vs Pupjoy vs Bullymake & More!"

Sort by:   newest | oldest | most voted
Great review. I started with barkbox years ago and switched to pet treater about 8 months ago when a friend told me they did the same. Very, very glad I did. Barkbox seems to appeal more to the pet owner rather than my actual dog. adopted a cat a few months back and signed up for pet treater’s cat pack and love it. I can’t compare it to any others, as I haven’t tried any other cat box, but I did notice all the other’s ive found are double the price, so I’ll stick with this one unless something changes.
Dr. M
We’d love to have you review VetPet Box! We’re veterinarian owned and operated and specialize in custom boxes for cats and dogs. We focus on wellness and include veterinary-grade wellness products in our shipments.
Kimberly Alt
We will consider reviewing the box in our next audit. Thanks for bringing it to our attention!
I would be interested in a comparison between the companies that donate to shelters/rescues about the cost compared to donation rate. That has a big impact on my decision of which company to use. Currently we subscribe to Rescue Box. My border collie/aussie/whoknowswhat mix destroys most of the toys in minutes, but she has such fun doing it we don’t mind. We just make sure we are watching so she doesn’t swallow anything she shouldn’t. I have 7 dogs and they all find something they want in the Rescue Box. It’s a great day when a box arrives each month no matter what.
Hello I have 2 dogs a 6 month frenchie boy and 5 year old yorkie. None play with toys, the treats the yorkie is nit picky the bulldog sort of. I want more dog groomjing and little clothes or stuff I can use for dog but do not want to pay arm and leg who should I go with? That has multi dog discount.
Kimberly Alt
The boxes can be a mixed bag of items. So, you could get more grooming stuff one month and more toys another month. It can depend on the box. I suggest going to the company websites and viewing previous boxes and decide which one looks more appealing to what you want in your box. Best of luck!
Hello, Does someone know if there are providers of dogs toy box in Europe/doing deliveries to Europe?
Kimberly Alt
Sorry, we have not done research on dog boxes in Europe. We focus on products and services within the United States. Best of luck!
I think the company DapperDog deserves a review as well. The owner personally emails you inquiring about the interests, personality, size etc of your dogs. They also choose treats that support small, local businesses. Disappointed that it wasn’t reviewed, they’re better than a few of the companies listed.
Kimberly Alt
We will consider reviewing it in our next audit. Thanks Bethany!
Barkbox has allergy options and you can customize all toys or all treats or any combination you just need to call or chat with them. Also, if a dog doesn’t like a toy or treat they will send you a replacement. If you get the super chewer option (more expensive) you get more durable toys made from kong like material and the guarantee if your dog destroys it they will send a new one at no charge! Their customer service is amazing and I must say I am a very happy customer!
Sadie Cornelius
Tori so glad to hear that you’ve enjoyed Barkbox, thanks for sharing!
Funny, I just canceled Barkbox. I repeatedly asked them to upgrade me to the heavy chewers box. The toys sent were WAY undersized for my dog and were destroyed in minutes, a few I would have actually considered choke hazards for my 90 lb Rhodesian Ridgeback (the stuffed raindrops in the ‘cloud’ toy a couple months ago). I’m trying Dapper Dog since they have an EASY to find option for Extra Large dogs and it’s easy to specify a heavy chewer right from the get go.
They have 3 options. Regular, heavy chewer, which they upgrade you for free, but I recommend super chewer box. You pay an extra $9 or so per box, but they come backed with a 14 day guarantee. My two large GSDs have not chewed through a single toy from the first box we tried, in December. Worth looking into! They were also very responsive to me on the online chat, during their business hours. One chew they went through in minutes, not a toy, but a chew, and because I pay extra I was frustrated. I got an immediate reply from their online chat option, and they offered to send TWO replacement chews. Such great options! I also recommend you trying bullymake, and my favorite is DapperDog, which I was disappointed that it wasn’t even mentioned in this article. Worth looking into!
We would love to see about getting a review on our new SquirrelCrate! We are a monthly subscription for the particular pups and their people. We customize each box based on a dog’s diet sensitivities. (wheat-free, vegan…) We never include cheap plastic toys, or rawhide choking hazards. Most of out gifts are from small business, made in small, high quality batches. Thanks, I would love to hear from you!
Kimberly Alt
We will consider adding it to an update of this article.
I subscribed to the Prized Pet Box and my dogs love it. It is just treats but everything is all natural and super healthy. They love it, plus it’s pretty affordable compared to other boxes and my dogs don’t need the toys anyways… they already have way too many.
Kimberly Alt
Glad you like it Sarah. We’ll look into adding Prized Pet Box in our next audit.
Bark box made #1… I’m surprised, I just canceled with them.. The toys are so cheaply made. And this month both my dogs toys were faulty.. I contacted them and only got an apology.. What a shame..
Really shocked. I used to do box reviews, at one time I would agree. I bought mine to give my honest thoughts without being nice.
Since then, their new tough toy lines, my dogs have been happy pups.
I’ve had issues. They always give you a box next month, or compensate. I am not doubting you, maybe you got a new customer service person.
They sent me a gift for both of my dogs last month. My baby GSD is in training to be my service dog. They even had a bag of yummy treats for my English.
I do not work for them, but can say, please call them back, they will fix the issue. Their toy line has 3 levels. They have changed to all USA, and toys tested.
They are the best for the price. I don’t think that you would find it cheaper anywhere else!
Arjun Chakraborty
Why hasnt anyone mentioned The Dapper Dog Box. They customize for allergies, grain free, give uber durable toys for heavy chewers ( like rubber, antlers, nylon chews) and they include amazing $30 bandanas from coco and pistachio and adorable bowties. They rock, the owner is super sweet and the treats are the healthiest ive seen. We’ve been a loyal customer for over a year and weve tried like 3 other boxes that were pretty awful. Dapper dog box rocks.
You should do a review on Surprise Pawty! I’ve been subscribed to them for several months now and absolutely love how they always include a special something for us “hoomans” as well! Makes me get as excited as my dog when we get our box very month. The quality of the toys and treats they include are great as well!
Annie at BarkBox
Howloooo Sally! We are pupsolutely thrilled to have made it to #1 onto your Best Dog Subscription Box list! Thank you furry much for the kind woofs! We absolutely love spoiling all the pups in our pack, and are so yappy Walter and Lily ruved their goodies! 🙂 Each box has a retail value of over $40, so our subscription prices are a pawesome deal! We also have a FREE heavy chewer option and allergy friendly option to accommodate our pack’s needs.

If we can ever lend a paw, paw-lease don’t hesitate to give us a howl at!

All our ruv, Annie at BarkBox

Im glad to have come across this article of reviews of the different pet boxes I am getting a gift for someone and a box for my little girl she just lost her grand father misses him and would have got another for my male Samoyed but he just passed away due to my vets mistreatment he was a National Specialty Show dog of the country and top number 2 Sammie in the country several times.
I was going to buy Bark Box but after reading what all the customers here wrote about your companies treatment and poor quality no way..I work hard for my money and don’t have time to fix company problems that have my money that don’t do the right thing by their customers, so I wouldn’t even give it one chance after reading the unjustly unfair problems everyone has dealt with buying BarkBox I just read here so sorry customer service is a rare thing these days it seems if you don’t have good reviews I will spend my money where the company treats you with value.
Bought a box from her, wasn’t impressed. Cheap toys that were broken within hours . The treats were good, but wouldn’t recommend
Thank you so much! I have 4 yorkies. My babies who range in size. 3 lb to 8lbs with this review and due to your reply I’ll be buying at least boxes next month. Can’t wait! One box I’m excited now to say will be for my lady Xena who has allergies to certain foods. And I’m allergic to latex. So I can’t have any rubber toys delivered. Your reply put me at ease. Thank you!! Please.let me know if I can make sure to say to rubber only nylon?
You may want to take away ‘reliable shipping’ from BarkBox – if a package is lost in delivery or delivered to the wrong address they reimburse you with ONE of the toys from the box, even as a customer opting for the extra toy option.
Never had that issue. If not happy ask for a manager. Trust me, read my review . I yell, I work hard for my money. They will fix besides just sending you one toy. Took off the charges for next month, and sent 2 items.
Annie at BarkBox
Hi there Onyx! We’re so sorry to hear if you had anything less than an exceptional experience with us! Our shipping partners guarantee delivery within 8 business days from shipment. If the box isn’t in-paws within that time-frame, we do everything we can to make it right for you and your pack. Whether that means adding a month onto your subscription to make the next month’s box free or reshipping a box (when quantities allow), we’re always trying to keep your pup’s tail wagging! We’re totally committed to keeping our pupstomers happy, so please reach out to so we can make this right for you and your pack!
Apparently from the time of this article the Cratejoy or surprise my pet box went up to $30/ month. I was interested at $25/mo, but not now
Kimberly Alt
Thank you for bringing this to our attention. We will be sure to update our article!
Have you considered doing a review on Cuddle Crate? They do boxes for dogs, cats, and small animals. Have had a subscription with them for a few months and have really liked them!
Kimberly Alt
We will consider reviewing them in our next audit for this article. Thanks!
I was hoping for a bullymake review. We spent $60 on toys only to have them destroyed 90 minutes later. I am not exaggerating. We are looking at this box because the toys are intended for heavy chewers and have a 14 day guarantee. Has anyone used them?
I did when reviewing boxes. They are sky high, expensive as heck, and think their toys are no better than the rest out there. One of my dogs ate parts of a can, looks like a coke can to put treats in. They make some of their treats and toys. I dumped them. I had canceled and they still charged me the following month.
I got the $25/month subscription and I opted for the big dog because I thought the toys would be more durable for my bully breed but all I got so far were 2 boxes intended for smaller dog breeds. I’m hoping I can get a hold of customer service. Hope this helps…
Haven’t used them but I think the 14 day return is awesome. I’m also interested in seeing the review.
Kimberly Alt
We haven’t reviewed Bullymake but will consider adding it to this article in the future. Thanks!
Wanted to try out PawPack for the first time. Attempted to use “coupon code welcome50 to get 50% off your first order with PawPack via this link!”. The coupon code doesn’t work. Do you have an updated one?
the first time I tried code, I put a space between welcome 50, and didn’t work, when I did it correct way, welcome50, it worked
Thank you. Will attempt again.
Kimberly Alt
Hi Sherry, we just tested the coupon code on our end and it worked. Mind trying again and see if it works? Thanks!
Thank you!
It worked this time. Not sure what happened previously. Thank you for checking.
Kimberly Alt
Yay! Glad it worked this time for you!
Thank you. Will attempt again
I’ve tried most of these and I’m shocked you rank barkbox first. My favorite and the only one I’ve kept is pet treater. By far the best value. Just my 2 cents, but to me it’s not even close.
Im confused as your review says surprise my pet is among most expensive but it looks like the cheapest to me? Did i read incorrectly?
Kimberly Alt
You are correct, sorry about that. We will be sure to update our article. Thanks for pointing that out to us!
Paul Singh
I just signed up for BarkBox yesterday…12 month plan and I am paying $21 a month…you are saying that it is $19 a month for 12 month plan…Are you wrong or is BarkBox wrong?
Kimberly Alt
Thanks for the comment Paul. Looks like BarkBox has updated their pricing. We will update our article to their new pricing model. Thanks for letting us know this!
I have tried Pet Gift Box and Barkbox. I have a beagle with allergies and is rough with his toys so I like that BarkBox provides boxes for them. Both have really cute themes. Pet Gift Box was Back To School it had a yellow bus toy, apple squeaky ball, a carton of milk filled with cookies, and notebook shaped treat. BarkBox the first one was New York themed a Statue of Liberty squeaky ball, chinese box with dumplings it was a toy, I didn’t like October’s box the vampire fang squeaky ball was cute but the coffin squeaky toy was kinda morbid but I guess it is the Vampires it was wood looking soft 4 rope pulls. November was a squeaky apron, and a turkey leg shaped ball that dispense treats when he rolls it around. BarkBox C.S. is excellent. I had to blast Pet Gift Box on twitter for their failure to respond to my emails and no info on shipping 3 weeks had passed and the site said 6-10 days I think but my gripe was they failed to answer any of my emails. They were like Flash Gordon after my tweet shame I had to go thru all that. Maybe they could offer a plan where you can get clothing and accessories instead of toys and treats but my beagle has never forgiven me for sweater I put on him it was a tad After that if you put anything on him he just lays on his back wiggling and twisting. But as for now I am grateful that he is able to get treats and toys he can actually enjoy he seems to be allergic to everything and he has Addisons disease he gets a shot every month. I think Pet Giftbox offers the allergy friendly and heavy chewers box called PawPack.
Joo Lee
PupJoy is the place to go for customizable boxes and exceptional customer service.
Vincent Damico
I’ve been using Barkbox for my pup and so far so good. I like the level of treats and toys. However, I do wish we got maybe a sweater or something different every once and a while. My subscription is almost up, so I’ll be seeing if I should renew or not. Felt like the price was right-don’t really wanna pay more than $30/a month for a box.
PawPack are horrible. They have no way to end the subscription. I’ve emailed them twice, no response. Have to change credit card number to get rid of these parasites. Don’t do it.
Anne Matlock
Thanks for the information! Do you know of any subscription services that only send (bones that are good for dogs)? We aren’t looking for toys or treats or anything else – just quality bones. I’d appreciate any suggestions. Thanks!
Lynn Messner
PetPack went out of business
Chandolyn Regina Terrell
PetTreater (only treats) and PetPack (you can customize it to only treats).
Kimberly Alt
We are not aware of any type of service that does this. Perhaps you could purchase a variety of bones next time you are at the store (or online)?
I hate pawpack they are constantly late, don’t respond to emails and have 0 customer support. No thanks.
Rhonda N Andrew Streib
I’m not happy with bark box. I will keep it simple of the many issues with customer service. You never talk to the same person when you email them. They make you feel like you’re stupid, it has to be your mistake. They do answer some of your questions, but ignore the ones you keep asking they don’t want to answer. I joined over the weekend to do a review, and maybe keep for my new pup. I’ve asked several times, no Halloween. I would have been willing to wait an extra few weeks, they refuse, crazy! Bark Box confirmed the box still wasn’t shipped, but still sending me the Halloween when they’re mailing out the November boxes! Bark Box said if my puppy doesn’t like the Halloween box, then for me to send it back to them. You’ve got to be kidding me!

I think at one time they were the top dog box company, with not many out there for competition. Now with other new dog bark companies the others have raised the bar with lots of choices, better quality toys, and treats. Think it’s time bark box needs to revamp their products, customer service before better quality and better deals dog box companies start taking their customers. Matter of fact, as I read others boards, slowly the dedicated customers are taking their fur buddies, and lacking of a cat box, seeking better options, leaving Bark Box. Let’s hope Bark Box is listening and read the reviews.

Michael Weston
I am kind of shocked to be honest. I started my subscription to barkbox in August, I have contacted customer service twice in that time, both times they got back to me within the hour.

I let them know I have 2 dogs that are very rough on toys (an aussie and border but love shredding) they changed the plan to include heavy chewer toys and even gave me a pick of another toy in their current month selection, free of charge and sent it to me.

I have been with a couple subscription boxes (pet and nonpet) the customer service I have gotten here far exceeds any expectation I had. The speed it shows up after I pay my monthly is fantastic as well. It hits my account and 3 days later bam it’s at my door.

They take feedback from what your pups like and don’t like and will note it for future boxes even.

Themes so far:
Dog days of summer, Back to school, Halloween, thanksgiving and the presumably Christmas box will be here tomorrow.

My pups have even behaved better cause they know dad has a large stash of treats at his disposal at any moment

*I do not work for any of the companies above nor do I receive anything for my response here. I created my disqus account solely to respond to this thou, because my experience is the polar opposite.*

Rhonda N Andrew Streib
You should review Pup Joy
It beats BarkBox!
Kimberly Alt
Thanks, we will consider adding them in our next update!
Joo Lee
I second Rhonda’s recommendation to review PupJoy. Their strengths are customization and customer service.
Is there a number I can call for pawpack? It has been over 2 weeks since they claimed they have mailed out my subscription box, still nothing. Email to customer support has fall on death ears. No reply, 3 business days since I sent the email.
Kimberly Alt
Unfortunately, we’re unable to find a phone number for PawPack.
Pawpack LLC
3989 S Centinela Ave
Los Angeles, CA 90066

Ian Tenebaum

Kimberly Alt
Thank you!
Let me know if you had any luck with the info I posted.
Does Surprise My Pet offer treats for pets with certain allergies?
Kimberly Alt
From our research we couldn’t find anything about Surprise My Pet offering treats for pets with allergies.
Arjun Chakraborty
Hey Kim, The Dapper Dog Box customizes for any allergy. My pup is grain free and cannot have any chicken or beef, and they work with that.
Kelly Idol
After one week and multiple emails to Pawpack they still have not responded and sent my box to the wrong address. This is horrible service and I would not recommend PawPack to anyone. After they charge your credit card you cannot get any support. Buy any other box other than Pawpack.
Sadie Cornelius
Kelly, so sorry to hear this has happened to you but hope you can get a hold of someone and thanks for sharing your experience!
Kelly Idol
I am a current customer of Pawpack. They will not respond. I am getting horrible customer support. Please let me know if you have any suggestions.
Natisu A SpiritWeaver
I’m wanting to try one of these but I am so leery, my dogs are my babies. My oldest (8) has no issues with anything, but I don’t want to give her ‘crap’ per say and my youngest (5) has so many allergies. I went to barkbox and they wouldn’t give me any idea if the items were corn/wheat/soy free etc. so I can’t blind buy. I don’t want her to have a reaction then get a refund/exchange. I want to know what I’m giving them before something like that happens. I can’t in good conscious put her through fur loss, severe plague like itching, seizures and lethargy that’s just bad parenting.

I’m fine with surprises as long as it’s I guess “controlled” surprises if that makes sense?
She has had reactions to grain free so there’s something else in there she’s allergic to. Her holistic grain-free limited ingredient food made her itch like she was infested with fire ants. I actually found that Taste of the wild she has no reactions to and her fur grew back in silkier than it was before. So we have to see what people are putting in our pet’s food/treats/etc.

I also do not feed rawhides to my dogs. It’s a choking hazard. Those toys mine would have destroyed in 5 minutes. I wish they had more options to those boxes like “grain free box” and “No stuffed toys” or something you know, just a little more option than just dog size.

I may just stick to making her cookies (organic brown rice flour, and organic pumpkin) and get her some toys occasionally which is less than $20 a month. Heck that $20 can make her almost a year’s worth of organic cookies.

Barkbox says on the website that all of their treats are wheat, corn, and soy free. They also have an allergy option for no chicken, beef, or turkey. That doesn’t do my dog much good with a fish and seafood allergy. I agree that they should have an option to select certain items that your dog is allergic too. But at least they have a 100% satisfaction guarantee and will replace any one item per box your pup is allergic to or doesn’t love.
Kimberly Alt
It sounds like sticking with homemade treats is the best route. Plus everyone loves homemade treats more than store bought! So I bet they enjoy your cookies a lot! And like you said, you can just purchase the toys every once in a while. It sounds like you’ve got a good grasp on what is okay for your dogs to consume. You’re being a smart pet parent by giving your dogs food you know will sit well with them.
Natisu A SpiritWeaver
Thank you, I try. They love the cookies! Little buggers are sitting at the kitchen door waiting for them to come out of the oven. I either use pumpkin or apple sauce and they go bonkers. The very very first time it was rough making them but I learned tricks and now I cheat and use the dough option on my bread maker because my arthritis is too bad to knead the dough nowadays but it is so easy.
Srividya Nandhakumar
Wow. Sounds great. Could you pls share your cookies recipe..
Heather Batchelder-Ehrman
PetGiftBox now offers tracking on their boxes. 🙂
Kimberly Alt
Thank you for notifying us of this change! We’ll be sure to update it!
Katie Saffran
I have a pit and she has destroyed almost every toy we have got her so I’m not sure if I should even get her a box. Anyone out there have a dog that does this if so what companies have you tried and is it even worth it?
Myste Laquinta
I can’t suggest a subscription but with an extreme chewer myself, I can recommend a toy I got from a subscription box if you’re interested? It’s something I never would have picked up myself, but it has become my one dog’s favorite toy, and has remained his favorite toy for a good year or so now. It’s easy to clean and it has open ends if you like to stuff toys with pumpkin or peanut butter, or whatever. As much as he chews it, he hasn’t even made a hole in it and no pieces have come off. It’s all he ever wants to play with though. Plus it floats, so we can even play with it in the pool. The best part is that it doesn’t squeak, but he doesn’t love it any less.

It’s called an “urban stick” made by Bionic. It looks like they’re relatively inexpensive to buy online, but even paying $15 or so in a store would be worth it. I hope this helps.

Sadie Cornelius
Thanks Myste for sharing! Here’s a link to for Katie!
My dog also destroys everything–which is actually what made me get Pet Gift Box! I was literally buying new toys every few weeks, so paying for new toys in a box every month wasn’t too much of a stretch. The toys do NOT survive past the month, but with these services you get a new toy at the end of that month. It’s not for everyone but with my dog-destroyer it’s worth it!
I just had one called “Bullymake” (?) start following my pinterest today. Claims to be geared toward power chewers! No clue about any of these box services. Looked into barkbox a few years ago, but never subscribed because, well lets face it, our dog-child has a FULL toy box already. This company intrigued me into researching boxes again, perhaps to spoil her even further (if that’s possible). I’d love to know if anyone’s tried this one before.
P.S. Our baby is a lab/pit mutt.
Helene Curtis
I just signed up for Bullymake. We have a Stafford/Pit cross and we had a Bark Box subscription.

While the monthly themes are super cute, Jaxsin would shred all of his toys within minutes (we timed him once, the poor toy lasted 6 minutes and we spent 20 minutes picking up stuffing and random toy bits).

It’s a bit cheaper than Bark Box, and it’s cheaper than us dropping $20 per toy.

I will keep you posted.

Jean Werle
How was bullymake? I’m in the same boat with my Aussie destroying toys in minutes.
Nadia Kindzersky Axani
Hi Katie,
We have two American Staffie’s. Our older one will go destroy most toys in less than a minute. We live in Canada and went with Bark box. I prefer the boxes because after all said and done they work out cheaper than always buying toys at the store. They do have a strong chewer option as well. Most of the toys they’ve sent haven’t lasted long, but the ones she destroys so fast I give them a shout and they’ll send out another toy and they try to make it a stronger one. The best toy/ball we have ever found is the VIBRAM ball. She will chew it all day every day. Their toys are made from recycled running shoe rubber. They make sticks as well. They are hard for us to find up here but I do know Bark box is working on getting them. I also like fact that some of the proceeds are going to charities.
Heather Batchelder-Ehrman
We did pet gift box (Groupon has a $10 deal for them currently) and this month they featured only products from Dog for Dog. We are very impressed by their durability. The company Starmark makes some incredible toys that aren’t easily destroyable as well. Hope this helps!
Mimi Garcia
Barkbox no longer has a box for extra small dogs. The toys are too big for my chihuahua. I had to cancel. I’m looking for a new company that will send tiny toys for tiny dogs.
Have you tried Truly Pawsome? They’re a lovely company that offers boxes for small dogs. If you send them a note, indicating your dog is extra small, I’m sure they’d be happy to customize a box to fit your dog’s needs.
Kimberly Alt
Have you tried Surprise My Pet? They offer a Tiny size for dogs under 10 pounds.
Amelia Lee
Very upset with the quality and size of the extra small option from Surprise My Pet. Awful customer service as well.
Feel free to email us at to handle any situation.
Mimi Garcia
I Complained to Barkbox about the toys being too big and they said they would replace one toy per box. Too late, already dumped them at the shelter.
Randi Lynn
If your dog has allergies or any special needs I would recommend puppy! I have tried almost every single dog box and by far puppy is the best because you can customize it to your dogs needs. For example you can choose what type of treats grain sensitive, organic, protein sensitive and you can choose what type of toys too. Fully customizable. On the pricier side but so worth it! I loved pet treater but my dog is sensitive to grains. Great box if your dog has no issues.
Puppy or PupBox?
Randi Lynn
Sorry typeo. PupJoy there is also a new subscription box offered on groupon just signed up for it. It is called the TeRUFFic box.
Ah. Thanks!
Randi Lynn
Sorry I don’t know why it says puppy. My mistake! I mean PupJoy!
Robbie Grace
Signed up with 1 month BarkBox with a promo code for another month free. I figured might as well try it for 2 months to see how it is. Got the first box and my dog loved everything in it! Waiting for second box to confirm if I want to keep subscription but for me, 2 months for $29 is definitely worth it. Do any of the others have free months like this too? I’d be tempted to try them all if they do.
Holley Kasten
I know this is a dog blog, but I gotta put in my 2 cents worth. I absolutely love PetGiftBox. Every box has been a total hit with my cats. The variety of toys and treats is amazing (the company I went with years ago had many repeats), and their customer service is outstanding. Every time I needed to contact them, they got back to me right away and followed up to see how my cats liked their gift box. I love how they charge every month instead of all up front like some companies. 10 ☆s PetGiftBox!
Have you tried PetTreater? I’ve tried 5 boxes including barkbox and PetTreater has been by far the best, and the only one I kept my subscription to.
I was getting PetGiftBox and never received my January box. I’ve gone round and round with via 19 emails the only way you can contact them. I was told that the January box was lost by FedEx. Which is not true – they only printed a label. 2 days later I was told “Our January boxes were late due to a inventory shortage so there are no replacement boxes for that month.” So I asked about my PetGiftBox for this month and they claim it was lost in the warehouse. So very frustrating. This is 2 months straight with no PetGiftBox and yet my card has been charged for both months with zero merchandise. This company is a complete ripoff. I wish I’d read this website first because I would have automatically not have ordered from them had I known that they have no phone number to contact anyone.
Sadie Cornelius
Missy, so sorry to hear about your experience with PetGiftBox. I have passed along your note to someone on their team and hopefully they can help resolve your issue soon so you can receive a refund and/or your boxes! Appreciate you reading and letting us know and hope you and your pup get to enjoy their treats in the mail soon.
Thanks Sadie. I’ve been talking to Lynn at PetGiftBox she’s not been very helpful at all. She told me she would escalate the issue to her supervisor on several occasions and hasn’t done so as of yet.
I get PetGiftBox besides the great theme they do every month (January was so cute) they didn’t charge me upfront for an entire year like the others have for an annual price and only bill me monthly making it the most affordable box for me.
Zahava Reissman
Agreed! PetGiftbox has been our favorite.
I just purchased Barkbox for 6 month subscription. It came up to $156 with shipping. It didn’t say whether it was USD or CAD. Silly me, did not think to verify the currency. I thought since I’ve put my Canadian address it would charge me Canadian. The charge in my credit card came out as $214.50 CAD. I am now rethinking if I made a good choice signing up. I really hope it’s worth it
Have you tried Paws and Play? They’re based in Canada and though I live in the US I really like their box because they offer a Giant breed box which fits my dog better as he’s much bigger than a 50lb dog and can’t have the same toys as a 50lb dog. Anyways worth a shot, they have some awesome specialty boxes and a cookie a month club.
I’ve been with Paws and Play for over a year now with two dogs, one small 10 lb and an 80lb Chow mix. They are very easy to deal with, the owner has even contacted me personally about a reward redemption question. I live in the US and shipping is a little steep $8, but the quality of the items, no China, is worth it! Try them…if they can they will customize a box for an x- large dog.
Thank you so much. I’ve been wanting to try a pet subscription box for the longest time, but all of the ones I’ve found consider a 50lb dog to be large, so I didn’t want to waste my money on those boxes for my 80lb, very strong german shepherd. I am signing up for paws and play (now furkid?) today to try them out. Plus they have “mixed” boxes so you can get items for your dogs and cats, or 2 different sized dogs. It’s perfect.
PetTreater should be listed here. They are by far the best one I have tried. Nothing else has even come close.
Agreed, I’ve tried several and PetTreater is by far the best one.
Kimberly Alt
Thanks for mentioning PetTreater to us Brandon! We will consider adding them in our next audit!
Only BarkBox ships to Canada, so they are winner by default. 9 months of using them and they’ve consistently shipped around the same time each month keeping the dog happy!
Caitlin Wi
Paws & Play is Canadian! So is FURKID by Paws & Play.
Hey, I’m from Canada, do you think it’s worth it considering the dollar exchange? And what size is your dog? Thanks!
Thanks for the list. Barkbox no longer has the extra small dog box option. And I was looking for other alternatives. So sad. My dogs really loved those boxes. The new size is way too big for my 5-pound dogs.
Kimberly Alt
Thanks for notifying us of this! Could you get the small box and have your dogs share?
Thanks for the article, it was very helpful! It looks like Surprise my Pet’s prices have come down, they are only $19 a month when your purchase a year subscription.
Kimberly Alt
Thanks for notifying us of the price change!
Megan Fox
We were going to try PetGiftBox, but they wanted to charge me $12 for shipping because we’re in Hawaii! I went with BarkBox and found them to be very accommodating and helpful (and cheaper!), and the contents were great. Based on BarkBox’s customer service and flexibility alone, I’m glad we went with them.
Tom James
Have you looked at HappyBox from Holidog?
Kimberly Alt
No we have not but we will consider adding them in our next audit! Do you use HappyBox? If so, what do you like/dislike about it?
Russell Ott
We have been BarkBox subscribers for over a year. I received my October Barkbox and it included Grandma Bowser’s Pumpkin Pie treats that arrived covered in potentially harmful mold. I would highly recommend looking at an option other than BarkBox. Their customer service replied that they quality check their products and vendors and I had nothing to worry about. How do you miss the fact that you sent out thousands of October Barkbox packages that included moldy treats. Very upsetting that because of concern for my dog’s health I can no longer trust BarkBox and their vendors.
Beverly Walenta Schoenrock
Mine wasn’t moldy. Don’t know what happened to your treats but I’m wondering if there was apparently a small hole in the bag.
Shelby Lawhon
I have been a PetBox customer for 2 years and during most of that time I and my Siberian Huskies have been happy. However, they failed to send the Sept box and I have been trying to contact customer support ever since Sept 23rd and all I have gotten is silence. I’ve scheduled 11 callbacks and never was called. Their voicemail box is full and can’t take messages. PetBox is great until you have a customer service issue and then it’s like I don’t even exist and not worth the money I paid for a yearly subscription.
Sylvie Chen
I too am having trouble with Pet Box. Unable to reach them the past 5 months, getting mediocre box not worth my money, or gotten a dog box when I subscribed for a cat one. Multiple call back requests and none returned. Posted on their Facebook demanding some answer, yet they filtered their comments so only good ones appeared. I will not recommend PetBox. I am considering suing them for my money.
I think PetBox went out of business and took their money with them. Their website doesn’t work and the phone number has been disconnected.
Kimberly Alt
Looks like you’re right! We can’t even find a press release about them going out of business. Seems like they just went off the grid. Thanks for notifying us of this!
Marla Singer
Berk didn’t like anything in the pet gift box. I think it’s lame that you have to commit to a year for a discount.
Marla! Feel free to email Lindz [at] and she can help you get set up on a plan that is best for you!
My dogs get Bark Box monthly. We do like it. The con though, is I only had one dog when I started. Now I have 2. I need a multiple dog box, but they don’t offer it. Their Facebook confirms they don’t offer that option but they do offer a discount on multiple boxes. I can’t imagine ordering 2 Bark Boxes… I don’t want the same toys! The only good thing is my pit bull wants the toys and the my lab mix wants the treats, but we’d be in trouble if they both wanted the toys. Bark Box needs to step up in this arena in order to stay on top. They do it for cat boxes… (probably should update your information too since they do now offer this service). I still like this, but I’d rate them 4 out of 5 stars because of this.
Hi Kim! Thanks for the Comment! BarkBox does have a multi-dog discount that they offer! It is a Discounted price for 2 pupscriptions! If you have any questions about that, feel free to Email Lindz [at]
Sadie Cornelius
Kim, that’s a great point and would be a great suggested feature to add. In the meantime, glad you found a temporary solution and glad you are enjoying the BarkBox subscription for your pups!
My dog gets Bark Box monthly and she loves it. She loves getting a new toy, which immediately becomes her favorite, and the treats are enough to give her something different to look forward to from the other store bought treats I give. She is now 12 yrs old, so she now thinks that she should always have ‘dessert’ first (or sometimes only). We are in a constant battle of ‘you can’t have a treat because you have not eaten your dinner (or breakfast)’ 😉
Michelle Schenker
Ha ha – thanks for sharing Susan! Sounds like your sweet pup is perfectly spoiled. Keep up the great work! 🙂

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