My Pet Health Store Reviews: Is Their At-Home Food & Environmental Sensitivity Testing Worth It?

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Is your dog constantly scratching or experiencing ongoing digestive issues? Food intolerances or environmental allergens might be the cause. My Pet Health Store (formerly called My Pet Sensitivity) provides at-home tests that may help identify what’s bothering your furry friend. They can also evaluate your pet’s nutritional gaps and any potential metal toxicity. What exactly does My Pet Health Store test for, and are the results accurate?

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My Pet Health Store Review

Product Name: My Pet Health Store

Product Description: This online company offers at-home pet intolerance tests and several dog wellness products.

Summary

I have doubts about the scientific validity of My Pet Health Store’s intolerance tests, but they are still worth considering given all the positive customer reviews I found online. However, it’s critical to keep in mind that no at-home allergy test should be a substitute for a consultation and diagnosis from a veterinarian.

Our team determines the overall rating by considering several criteria, including the variety of allergens tested for, turnaround time, information and results given, pricing, customer support, and more.

Overall Score

4

Pros

• Tests for 550 food items, food additives, and environmental allergens
• Advanced test also tests for 160 nutritional deficiencies and metal toxicity 
• Only requires hair samples
• Competitive pricing
• Get results in 3 business days 
• Website lists all items they test for
• Extensive results
• Tests available for dogs and cats
• Test pricing is often over 50% off

Cons

• Testing method isn’t scientifically proven to be accurate
• No indication that they use an accredited laboratory for testing 
• Must use your own packaging and postage to send in samples

These at-home tests are designed to assess sensitivity or intolerance to food and environmental elements that can develop gradually, as opposed to IgE (Immunoglobulin E) allergies, which are triggered by the immune system. IgE allergic reactions can happen within minutes after eating or being exposed to an allergen and are typically diagnosed through blood tests or skin prick tests conducted by veterinarians.

Key Features

• Uses bioresonance technology
• Non-invasive sampling method – only requires 10-15 hair strands (not blood or saliva)
• Easy-to-decipher testing results
• 100% refund (to be eligible, you must have followed the elimination diet for at least 6 weeks and kept a valid food diary, which their nutritionist will review) 
• Also sells pet health accessories (and supplements coming soon)
• Customer support via phone and email
• Accredited by the North American Society of Homeopaths (NASH) and the International Practitioners of Holistic Medicine (IPHM)

My Pet Health Store Pet Intolerance Tests & Price

My Pet Health Store offers four at-home tests for dogs, puppies, cats, and kittens. All are reasonably priced compared to competitors. I recommend you take a look at the sample report to get a better idea of the items tested for and how the results are presented. You can find it on each test’s web page.

Basic Dog Intolerance Test

The Basic Cat Intolerance Test and the Basic Puppy & Kitten Intolerance Test are identical to this test. I couldn’t find any differences in the items they test for, the testing methods, or the pricing. It appears to be a marketing gimmick — at least, that’s my take.

• Tests sensitivities for 300 food items, common commercial food additives, and environmental factors
• Food items include animal proteins, seafood, grains, legumes, dairy, vegetables, fruits, nuts, additives, preservatives, food dye, etc.
• Environmental items include tree pollen, grasses, dust mites, fleas, cotton, acrylic fabric, household cleaners, vinegar, etc.
• Price: $90

Advanced Pet Intolerance Test

The My Pet Health Store’s most comprehensive test is the Advanced Pet Intolerance Test, which applies to adult dogs and cats. It covers everything within the Basic test plus the addition of 160 nutrition, metal, and mineral items.

• Tests for the same 300 food, additive, and environmental items as the basic Dog Intolerance Test
• Nutrition testing: vitamins, nutritional minerals, amino acids, and fatty acids
• Metals & minerals testing: lead, mercury, radium, aluminum, uranium, selenium, etc.
• Price: $100

These intolerance tests are not intended to substitute for a visit to your veterinarian if you think your dog may have allergies. Instead, it’s important to talk about the results of these tests with your vet. They may be a helpful addition to your veterinarian’s blood or skin allergy tests.

How Does It Work?

Unlike many other at-home tests, My Pet Health Store doesn’t send you a physical kit. Once you make your purchase on their website, they’ll email you a unique registration number (URN) and a printable mailing slip. You’ll use this URN to activate your kit via their website. Then, you:

1. Brush out, cut, or gently pull out 10-15 hairs (roots aren’t required) from your pet (avoiding the pubic area) and place them in a small, sealable bag.
2. Place your sample and mailing slip in a secure mailing envelope and apply postage (you must supply these yourself).
3. Mail your sample to their laboratory.
4. You’ll get an email confirming the lab has received your sample.
5. Within 3 business days, your results will be emailed to you in a PDF report.

What’s Included In Your Results?

I’m surprised by how detailed and thorough the report is. First, the company explains a bit about Complementary and Alternative Medicines (CAMs), including bioresonance therapy. It also includes information about allergies versus sensitivities and how the body reacts to each. Then, the report presents the results from their hair strand analysis.

My Pet Sensitivity Results

Your pet’s sensitivities are listed under three color-coded levels of reactivity based on the response upon exposure. These include testing results for food ingredients, additives, environmental, and heavy metals.

• High Reactivity: Items likely to cause sensitivity and physical symptoms
• Moderate Reactivity: Items that your pet could potentially have a sensitivity to
• No Reactivity: Items that your pet has low or no reactivity to

Nutrition Analysis

Similar to the sensitivity results, nutrition analysis results appear in three color-coded categories. These results may help identify any nutritional deficiencies your pup has. However, I can’t stress this enough — never add extra vitamins, minerals, or other nutritional supplements to your dog’s diet until you get the green light from your veterinarian. Dogs can develop toxic levels of certain nutrients if given too much.

• Highly Outside Range: items that the testing shows your pet to fall outside of the optimal range.
• Moderately Outside Range: items that the testing shows your pet to fall moderately outside of optimal range.
• Within Range: nutrition items that our testing shows your pet has low or no reactivity.

Recommended Elimination Diet

At the end of your results, My Pet Health Store includes instructions on how to conduct an elimination diet. They recommend removing all high and moderate-reactive foods (based on their analysis) from your pet’s diet and any previously known food allergens or intolerances. They also say to conduct the elimination phase for at least four weeks. Then, you can begin a reintroduction phase, adding back one item at a time and monitoring symptoms for the next two days.

Again, I urge you to contact your veterinarian about any elimination diet you’re considering. It’s crucial to ensure your pup is getting all the necessary nutrients. Some food items you remove from their diet could compromise their health.

What Is Bioresonance Technology?

Invented in 1977, bioresonance involves a machine that measures the frequency of energy wavelengths emitted by the body. It’s based on the concept that unhealthy cells produce distorted electromagnetic waves due to DNA damage. The theory is that identifying these altered waves can help diagnose illnesses, and restoring them to their normal frequency can aid in treatment.

According to Healthline, some small studies have found that bioresonance therapy showed promising results for treating allergies, stomach pain, rheumatoid arthritis (RA), depression, overtraining syndrome in athletes, and smoking cessation. Bioresonance therapy is a complementary and alternative form of medicine (CAM). Other examples of CAM therapies include acupuncture, meditation, homeopathy, and aromatherapy.

What Does The Research Say About Bioresonance Hair Testing?

Okay, so bioresonance therapy has an established evidence base supporting it as a treatment for mild to moderate allergies, but this process works differently from diagnostic methods and does not involve using hair strands. Many experts in traditional medicine call the use of bioresonance to analyze hair strands pseudoscience. Indeed, there is no scientific evidence to confirm that these machines can detect energy from hair strands or can be used to identify intolerances or allergies.

How does My Pet Health Test address this? According to their website, “While there has not been a specific clinical trial to verify our testing services, a vast amount of documented research has been conducted over the last 30 years, which supports the electromagnetic/electric/magnetic scientific field on which the testing is based.”

Also, My Pet Health Test recognizes that this approach is not intended to provide a medical diagnosis or serve as a substitute for professional medical guidance. The company includes this disclaimer on its sample report.

Tests and related information provided do not make a medical diagnosis, nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your veterinarian service or other qualified health provider if your pet has a medical condition or any questions you may have regarding a medical condition and/or medical symptoms your pet has.

My Personal Experience With My Pet Health Store’s Advanced Test

My Pet Health Store allowed me to test my dog, Tiny, with their Advanced Test for an unbiased review. So, I’ll share my experience here with you. The sampling process is super easy. I didn’t brush my dog for a few days, so I collected his fur simply by rubbing him (he sheds a ton, so it was easy peasy).

My initial complaint about this service compared to others is that you have to package your hair samples and pay for shipping to send them to their lab. This is the only testing company I’ve encountered that doesn’t provide return packaging and pre-paid return shipping for a sample. Perhaps that’s partly why their pricing is lower than that of competitors?

Anyway, I sent my dog’s sample hairs in and got my result report back via email within 10 days after I mailed it to their lab. That’s a fast turnaround compared to other companies. As I shared earlier, results are broken down into several categories. I’ll share the most telling from Tiny’s report. See below for Tiny’s report and my take on it.

Food Sensitivities

My takeaway from food sensitivity findings was that they were pretty accurate. Nearly half of the items they identified as high reactivity for my dog were beef-related ingredients. And I already know that he has issues with beef. For other major food products, they were right on — no reactivity to chicken, cheese, and many veggies. I do wonder about the results, which show that he has moderate reactivity to food items he’s never had, like alligator, goose, and rabbit.

Environmental Sensitivities

I also found the environmental sensitivity results fairly accurate. Tiny generally doesn’t suffer from environmental allergies or sensitivities from items outdoors or indoors, so a vast majority of items came back as “no reactivity.” My report only flagged two allergens (aspen tree and privet) as high reactivity, and aspen trees don’t grow where we live. Hmmm.

Other Results

For nutritional analysis, Tiny was found to have excessive amounts of phosphorus and magnesium. I’ll have to share those results with our veterinarian. He primarily eats kibble that isn’t high in either of these nutrients. The most questionable finding in my report has to be Tiny’s high reactivity to uranium and the recommendation to remove it from his environment. I wouldn’t even know where to begin!

My Pet Health Store Wellness Products For Dogs

My Pet Health Store also carries several dog wellness products. According to their website, they’ll be adding supplements soon. These all-natural, cruelty-free products contain no alcohol, sulfates, parabens, phthalates, or mineral oil and are made in the U.S. Here’s a quick breakdown of what they currently offer.

Skin Soothing Cream

This fast-absorbing skin cream features a holistic blend of antioxidant-rich ingredients, including calendula extract, arnica extract, sea buckthorn oil, coriander seed oil, and ceramides in liposomal format. It’s designed to moisturize the skin while supporting its natural protective barrier.

Price

• $22.00 (3.3-oz bottle)

Dog Wipes

My Pet Health Store carries three different dog wipes: easy ear, eye, and dental cleaning. Each product is made with all-natural ingredients to clean your pup’s problem areas. The ear wipes contain natural cleansers and exfoliators, such as witch hazel and willow bark, and aloe for a soothing agent. Eye wipes also contain aloe, as well as witch hazel and chamomile extract. The banana-flavored dental wipes are pH-balanced with natural ingredients to freshen breath, clean teeth and gums, and prevent plaque build-up.

Price

• $17.00 (100 wipes)

Paw Balm

This dog paw balm protects your pup’s paw pads from dryness, cracking, and extreme weather conditions. It comes in a biodegradable push-up tube for easy application. Made with soy wax, it’s non-greasy and has a slightly bitter taste to discourage licking. It contains shea butter, almond oil, rosemary, and lavender oil.

Price

• $17.00 (2.5-oz tube)

Waterless Shampoo

A fantastic product to use to deodorize your pup between baths, this waterless foam shampoo is easy to apply. Simply massage it into your pup’s fur and wipe it clean with a towel or by brushing. It’s naturally scented with lavender and lemon oils.

Price

• $17.00 (4 fl-oz bottle)

My Pet Health Store Coupon Code

Or readers are eligible for an exclusive 15% off products sitewide. Just use the code CANINE15 when you’re checking out!

What Are Customers Saying? My Pet Health Store Reviews

Our team always considers customer feedback when we recommend pet products. I scoured the web to find customer reviews about this brand and its tests to give you an idea of what real users are saying.

My Pet Health Store has a 4/5 star rating on Trustpilot from over 2,000 customers. A vast majority of reviewers claim that the test results were accurate and the recommended elimination diet worked to reduce symptoms. I also found a lot of positive feedback for great customer support and speedy results. Most of the complaints involved not being able to receive a kit and rather having to assemble one on your own. I found it misleading on their website because there’s an image of a test box, which leads one to believe you’ll receive a physical kit in the mail.

What’s Our Final Verdict?

Visit My Pet Health Store’s Website

I’ve spent most of my career working with academic medical organizations, so I’m skeptical about the scientific accuracy of My Pet Health Store’s intolerance tests. However, I can’t discount some of the food and environmental results we received. Fortunately, my dog doesn’t have serious intolerances. If yours does, you could try it as long as you share your results with your veterinarian. Remember, no at-home allergy test should replace a vet consultation and diagnosis. Still, this brand’s pet health products are certainly worth considering, and I’m curious to see what dog health supplements they’ll bring to the market.

Should I Consider Changing My Dog’s Diet?

If your pup suffers from constantly itchy skin and/or ongoing gastrointestinal (GI) issues, they could be experiencing food intolerances. If you don’t have the financial resources to do an at-home sensitivity test or consult your veterinarian about an elimination diet, you may want to consider changing your pup’s diet to an all-natural dog chow, limited-ingredient diet, or fresh dog food. Also, check out our reviews of the best dog food for allergies and our top dog food picks for sensitive stomachs.

Allergy Supplements Can Help Ease Symptoms

The market is flooded with dog allergy supplements, so finding one that’s effective can be difficult. I’ve narrowed down your options in my reviews of the 10 best allergy supplements for dogs. These all-natural products contain key ingredients, such as omega-3 fatty acids, probiotics, quercetin, biotin, etc., which have been scientifically proven to ease allergy symptoms. Be sure to consult your veterinarian before giving your pup any supplements. And be patient. It can take up to eight weeks before you see results.

Does Pet Insurance Cover Allergy Testing?

In many cases, the answer is yes; pet insurance can assist with the costs of allergy testing and treatment for issues like itchy skin and other related concerns. However, you must have an active policy before your pup develops symptoms. Otherwise, it’s considered a pre-existing condition and likely won’t be covered. Some pet insurance plans may fully cover both the allergy testing and the veterinarian visit, but the extent of coverage can differ based on the provider and your individual policy. Check out our pet insurance reviews to learn more about which companies we recommend and why.

Why Trust Canine Journal?

Sally has over 20 years of experience in human health sciences communications, including 10 years as an expert on pet health conditions, treatments, and nutrition. She’s also spent over a decade researching at-home pet DNA, allergy, wellness, and other types of tests. At Canine Journal, she’s part of a team of dedicated canine professionals and long-time dog owners who test and research the best pet products for our pups and all of our readers.