Do you consider fresh pet food merely a glorified version of table scraps? Think again! Fresh dog and cat food isn’t just a fad. It’s a fantastic way to keep your pet as healthy and happy as possible.
We tested out Nom Nom on one of our own. What’s our verdict on this all-natural cat and dog food?
Article Overview
Nom Nom
Pros
- Great variety of meals, including grain-free and gluten-free options
- Food prepared in-house every week (never frozen)
- Only service to offer single-serve meal portions
- Auto-shipping and you can pause or cancel anytime
- Free shipping
- Made in the USA
- Good customer support with access to pet nutritionists via live chat, phone and email
- 1% of sales go toward pet nutrition research
Cons
- Must contact customer support to customize recipe combinations and portion sizes (can’t do it via website)
- Can’t select your shipping day of the week
Key Features
- Fresh meals made with all-natural ingredients
- All meals are pre-portioned
- Four recipes to choose from — Beef, Turkey, Chicken, and Pork
- Chicken or beef jerky treats available (made with USDA certified meats)
- All ingredients and nutritional content is listed on website
- Full money-back guarantee if you don’t see a difference in your pet after 30 days on their diet
- All recipes approved by the Association of American Feed Control Officials
- All packaging is recyclable
Price
Nom Nom bases its pricing on your dog’s age, weight, and target weight. The following prices* are based on a mixed-breed male profile, one-year-old, 38 pounds, healthy size, neutered, no health problems, or allergies.
- $47.10*/week + $5 extra for more than one recipe
- $20.00 for 4-oz. bag of chicken or beef jerky
- Free shipping (can customize delivery frequency: every one, two, or four weeks)
- See all options, including cat food options
Coupon
Gut Health Products
Nom Nom has launched a dog-specific gut microbiome test kit and a line of dog probiotics. Combined with Nom Nom’s healthy dog food, these products can further improve your dog’s digestive and overall health.
Dogs suffering from digestive and skin problems, including diarrhea, gas, vomiting, inflammatory bowel disease, constipation, food sensitivities and itchy skin, could be missing critical healthy bacteria in their gut. If this sounds like your dog’s health issues, they could benefit from Nom Nom’s gut microbiome test and probiotic.
Note: We have not tested these gut health products from Nom Nom.
Insights Gut Microbiome Test
First, it helps to know what healthy bacteria are missing in your pet’s gut. That’s where the science-based Insights Gut Microbiome Test for dogs and cats comes in handy.
How Does It Work?
You order this at-home test kit online, collect a sample of your pet’s feces and mail it back to Nom Nom’s lab. Then the lab analyzes the levels of known bad and healthy bacteria in your pet’s gut and gives you detailed results.
How Do These Results Help?
If you discover that your dog’s levels of a certain healthy bacterial strain (for example B. animalis, which helps to keep diarrhea at bay) are low compared to healthy dogs, you can find a probiotic containing this specific bacterial strain to get your dog’s gut back to a healthy balance.
Price
- $90 per kit
Probiotic Support
Formulated by its expert team of veterinary nutritionists and microbiologists, Nom Nom’s Probiotic Support is a blend of 7 different strains of live healthy bacteria (and a prebiotic).
You can use this probiotic product to improve an imbalance of healthy bacteria in your dog’s gut, which you could discover from the gut health test. You can also sprinkle this tasteless powder on your dog’s food every day to help maintain normal digestive and immune function.
Price
- $40 per jar (Full Spectrum for Dogs)
- $40 per jar (GI-Targeted for Dogs)
- $40 per jar (Full Spectrum for Cats)
Learn more about how probiotics benefit a dog’s health and additional probiotic products in our best probiotics for dogs reviews.
Tiny’s Personal Experience
Nom Nom gave us a free one-month supply of dog food to test out on one of our Canine Journal family members. Here’s our unbiased review.
Pet Profile
Name: Tiny
Age: 6
Gender: Male
Breed: Supposedly a mix of Pug and Cocker Spaniel, but who knows?! He looks like a black lab puppy.
Weight: 24 lbs (his ideal weight)
Health Concerns: Occasional digestive problems and blocked anal glands.
Personality: Active, very playful and a bit high-strung. He’s my shadow 24/7 and is extremely friendly with people (not so much my two cats, though!).
Getting Started
I jumped at the chance to put Tiny on a fresh food diet. I have to confess, I’ve been a kibble pet parent for years, so this was a big change for me and Tiny. Like most dogs, he’s never been excited about his kibble and always begs for “real-people” food. I couldn’t wait to see how he’d react to higher quality (and surely more tasty) food.
Once I placed my order, Nom Nom sent me a same-day, follow-up email asking for more details about Tiny, including his activity level, gender, breed, current dog food and anything else you want them to know about your dog. Once I submitted that information, they processed my order and emailed me the delivery date.
Nom Nom Unboxing
On delivery day, they sent me a reminder email in the morning. The box arrived as promised, full of individually sealed meals that were kept fresh with two huge, reusable cooling packs. There was also a handy instruction booklet that included nutritional information and tips for transitioning your dog to the Nom Nom diet.
Tiny’s snout was buried in the box, and his tail was going a mile a minute! But first I had to put two weeks worth of food in the freezer and the remainder in my fridge. A word of warning, once you take the meals out of the box, they warm up pretty quickly so make sure you get them put away soon after you open the box.
They give you a week’s worth of starter packs, which contain half the regular portion of their food. You mix this with your existing dog food twice a day for a week to help make the transition easier on his digestive system. I opted for the beef mash for his meals, but they also sent me samples of their four other recipes to try out.
It’s Finally Feeding Time!
Tiny’s first meal was a big hit. The food came well-sealed, and all the ingredients looked and smelled very fresh. He was beyond excited to see what all this fuss was about and gobbled up everything in no time. But would he be this enthusiastic after a few meals?
Video: Nom Nom Unboxing
See how it looks out of the box and find out if our test pups gobbled it up or not…
Week One Update
I’m happy to report that Tiny is still a huge fan of his Nom Nom meals after a week of transition meals. After a few days, he even started spitting out the kibble on the floor to get to the good stuff! I tried to get this on video, but he wouldn’t perform on cue.
I had been worried about potential digestive issues with a pretty drastic diet change, but the side effects were surprisingly minimal. On Day 3, his tummy seemed a bit unsettled, but by Day 4 he was back to normal.
Now it’s time to cut out the kibble entirely. I’m sure he won’t miss it!
Week Four Update
I’m happy to report that Tiny still loves his new diet, and I’ve even noticed that his coat is looking healthier than ever!
How’s Customer Service?
I have to say, Nom Nom’s customer support far exceeded my expectations. They sent me an email making sure my delivery went smoothly and a few others to check on our progress.
After the first week, Matt, my Nom Nom account manager, sent me a text checking in on how the new meal program was going and giving me his direct line in case I needed anything. If you don’t want to receive texts, you can opt in or out when you place your order or by updating your account.
Nom Nom also has nutrition specialists to answer any of your questions along the way, and they were super helpful, knowledgeable and quite friendly. I couldn’t be more pleased with the entire experience. This company really seems to be passionate about their products — and your pet.
What Do Customers Think Of Nom Nom?
Positive Reviews
I have never seen our pups Scarlett & Rhett so excited about their food. It’s a quality, non-processed food that our pups love. I feel great knowing they’re eating healthy and nutritious food. The company’s customer service is top notch. They reply quickly and if you’re going on vacation you can arrange for extra meals to be delivered so they won’t miss their NomNom while you’re away. – Theresa, Trustpilot 3/8/2018
My parent’s dog loves this food. They have said she is more spunky and her coat is even more silky since she started eating NomNom. Also, she loves the food and goes wild every time they open a pouch. NomNom is helping their dog live her best life. Highly recommended! – Kendall H., Google Reviews 2/2018
Negative Reviews
I signed up for NomNom dog meals at the suggeston of my veterinarian. My vet wanted to see if it was a good service. I signed up and the company sent me a date for delivery. NO MEALS WERE DELIVERED. When I went to set up my account the inital password they gave me didn’t work. The company said I requested my account to be deactivate – NOT TRUE. I tried to contact the company regarding my issues online, which apparently only works through Ibooks. When I see my vet next I am going to let him know about my bad experience with the company. – Denise H., Trustpilot 3/8/2018
These people won’t let us unsubscribe..we told them multiple times we don’t want it anymore but they continue to send us boxes and continue to take our money. – Nick M., Google Reviews, 2/2018
People Can Eat This Pet Food Too!
See what the creators of San Francisco-based Nom Nom (and their pets) have to say about their venture that’s now expanded to all 48 contiguous states.
How Does Nom Nom Compare?
Nom Nom is an excellent choice for cat and dog food delivery if you’re looking for fresh, human-grade meals for your pet. It has among the widest variety of recipes and has fantastic customer support. You can customize portion sizes and combine recipes in your deliveries. This service is, however, on the pricey side.
If you want to see alternatives to Nom Nom for your pup, be sure to read our article comparing the best dog food delivery services, which includes all-natural kibble, high-end dog food you’ll find at your local store and more or our article comparing the best fresh dog food options. But if you are looking for fresh delivered cat food, Nom Nom is your best bet.
Why are you considering home delivery of your pet food?