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Nom Nom Reviews: Doesn’t Your Pet Deserve The Freshest Food?

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Last Updated: May 2, 2024 | 5 min read | 29 Comments

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4 different flavors of Nom Nom dog food packages on a counter top layflat

Do you consider fresh pet food merely a glorified version of table scraps? Think again! Fresh dog food isn’t just a fad. It’s a fantastic way to keep your pet as healthy and happy as possible. We tested out Nom Nom’s freshly made meals on one of our own. What’s our verdict on this all-natural dog food?

Visit Nom Nom’s Website

Nom Nom Review

Nom Nom logo

Product Name: Nom Nom

Product Description: Nom Nom makes freshly made meals for dogs with premium, nutrient-rich ingredients.

Summary

Nom Nom is an excellent choice for dog food delivery if you’re looking for meals with real, wholesome ingredients for your pet.

Our team determines the overall rating based on several factors, including variety, nutritional value, pricing, customer support, customization, and more.

Overall Score

4.6

Pros

  • Great variety of meals, including grain-free and gluten-free options
  • Food prepared in-house every week 
  • Auto-shipping and you can pause or cancel anytime
  • Boxes, meal packs, and insulating liners are all either recyclable or made from recycled materials
  • 30-day money-back guarantee
  • Free shipping
  • Good customer support with access to pet nutritionists via live chat, phone and email

Cons

  • Must contact customer support to customize recipe combinations and portion sizes (can’t do it via website)
  • Only shipping option is monthly
  • Some customer complaints about the meal packaging

Key Features

nom nom now packaging
  • Freshly made meals made with premium ingredients
  • All meals are pre-portioned
  • 4 recipes to choose from — Beef, Turkey, Chicken, and Pork
  • Option of ordering half-meal portions for dogs 40 pounds and over
  • All ingredients and nutritional content are listed on the website
  • Variety pack available without subscription so you can try out all 4 recipes
  • Full money-back guarantee if you don’t see a difference in your pet after 30 days on their diet
  • All recipes meet the guidelines of the Association of American Feed Control Officials
  • Most packaging is recyclable

Price

Nom Nom bases its pricing on your dog’s age, weight, and target weight. Plans start at $2.40 per meal. The following prices* are based on a mixed-breed male profile, one-year-old, 38 pounds, healthy size, neutered, no health problems, or allergies.

  • Full meals: $59.67*/week
  • Sample variety pack (4 x 7-oz pouches): $20
  • Free shipping 
  • See all options

Coupon

Our readers have access to save 50% off your first order of Nom Nom; no promo code is needed. Use this link to get started!

Gut Health Products

Nom Nom has launched a dog-specific gut microbiome test kit and a line of dog probiotics. Combined with Nom Nom’s healthy dog food, these products can further improve your dog’s digestive and overall health.

Dogs suffering from digestive and skin problems, including diarrhea, gas, vomiting, inflammatory bowel disease, constipation, food sensitivities, and itchy skin, could be missing critical healthy bacteria in their gut. If this sounds like your dog’s health issues, they could benefit from Nom Nom’s gut microbiome test and probiotics.

Note: We have not tested these gut health products from Nom Nom.

Insights Gut Microbiome Test

Nom Nom Now Insights Gut Microbiome Test

First, it helps to know what healthy bacteria are missing in your pet’s gut. That’s where the science-based Insights Gut Microbiome Test for dogs and cats comes in handy.

How Does It Work?

You order this at-home test kit online, collect a sample of your pet’s feces and mail it to Nom Nom’s partner laboratory. Then the lab analyzes the levels of known bad and healthy bacteria in your pet’s gut and gives you detailed results.

How Do These Results Help?

If you discover that your dog’s levels of a certain healthy bacterial strain (for example, B. animalis, which helps to keep diarrhea at bay) are low compared to healthy dogs, you can find a probiotic containing this specific bacterial strain to get your dog’s gut back to a healthy balance.

Price

Probiotic Support

NomNom's Probiotic Support Package

Formulated by its expert team of veterinary nutritionists and microbiologists, Nom Nom’s Probiotic Support is a blend of 7 different strains of live healthy bacteria (and a prebiotic).

You can use this probiotic product to improve an imbalance of healthy bacteria in your dog’s gut, which you could discover from the gut health test. You can also sprinkle this tasteless powder on your dog’s food every day to help maintain normal digestive and immune function.

Price

Learn more about how probiotics benefit a dog’s health and additional probiotic products in our best probiotics for dogs reviews.

Tiny’s Personal Experience

Nom Nom gave us a free one-month supply of dog food to test out on one of our Canine Journal family members. Here’s our unbiased review.

Tiny the dog on bed

Pet Profile

Name: Tiny
Age: 6
Gender: Male
Breed: Supposedly a mix of Pug and Cocker Spaniel, but who knows?! He looks like a black lab puppy.
Weight: 24 lbs (his ideal weight)
Health Concerns: Occasional digestive problems and blocked anal glands.
Personality: Active, very playful, and a bit high-strung. He’s my shadow 24/7 and is extremely friendly with people (not so much with my two cats, though!).

Nom Nom Ordering Process

I jumped at the chance to put Tiny on a fresh food diet. I have to confess, I’ve been a kibble pet parent for years, so this was a big change for me and Tiny. Like most dogs, he’s never been excited about his kibble and always begs for “real-people” food. I couldn’t wait to see how he’d react to higher quality (and surely tastier) food.

First, you take a quick survey so they can get to know your pup and personalize your plan. They ask for your dog’s name, gender, breed, age, weight, body condition, and whether your pup has a few health concerns.

Nom Nom dog food ordering process question 1 dog breed and age
Nom Nom dog food ordering process question 2 dog weight
Nom Nom dog food ordering process question 1 dietary needs

Once I submitted that information, they asked for my recipe preference and if I wanted to add any probiotics to my subscription. They processed my order and emailed me the delivery date. It arrived at my doorstep quickly and on time, as expected.

Nom Nom dog food ordering process question 4 recipe options
Nom Nom dog food ordering process question 5 subscription options

Nom Nom Unboxing

The box arrived as promised, full of individually sealed meals that were kept fresh in cooling packs made of recycled paper. There was also a handy instruction booklet that included nutritional information and tips for transitioning your dog to the Nom Nom diet.

Nom Nom beef mash recipe packet and variety pack sitting on counter with 2 probiotic support products

I opted for the beef recipe for his meals, but they also sent me samples of their variety pack of four other recipes to try out (and the probiotics too).

Tiny’s snout was buried in the box, and his tail was going a mile a minute! But before that, I had to put two weeks’ worth of food in the freezer and the remainder in my fridge. A word of warning, once you take the meals out of the box, they warm up pretty quickly, so make sure you put them away soon after you open the box.

Tiny’s Experience With Nom Nom

Tiny the dog looking at bowl of Nom Nom fresh beef kibble in a stainless steel dog bowl on the counter next to a scoop of kibble, anxiously awaiting meal time

Tiny’s first meal was a big hit. The food came well-sealed, and all the ingredients looked and smelled very fresh. We mixed half Nom Nom with half of his current kibble on the first try (to help him transition). He was beyond excited to see what all this fuss was about and gobbled up everything in no time. But would he be this enthusiastic after a few meals?

After a week, I’m happy to report that Tiny is still a huge fan of his Nom Nom meals. After a few days, he even started spitting out the kibble on the floor to get to the good stuff! I tried to get this on video, but he wouldn’t perform on cue. I had been worried about potential digestive issues with a pretty drastic diet change, but the side effects were surprisingly minimal. On day three, his tummy seemed a bit unsettled, but by day four, he was back to normal.

After a month, Tiny still loves his new diet, and I’ve even noticed that his coat is looking healthier than ever!

Nom Nom’s Customer Service

I have to say Nom Nom’s customer support far exceeded my expectations. They sent me an email to make sure my delivery went smoothly and a few others to check on our progress.

After the first week, Matt, my Nom Nom account manager, sent me a text checking in on how the new meal program was going and giving me his direct line in case I needed anything. If you don’t want to receive texts, you can opt in or out when you place your order or by updating your account.

Nom Nom also has nutrition specialists to answer any of your questions along the way, and they were super helpful, knowledgeable, and quite friendly. I couldn’t be more pleased with the entire experience. This company really seems to be passionate about its products — and your pet.

Nom Nom vs Other Companies

Interested in seeing how Nom Nom stacks up against other popular pet food companies? We’ve written comparison articles for you to see how Nom Nom and other leading dog food companies compare.

How Does Nom Nom Compare?

Visit Nom Nom’s Website

Nom Nom is an excellent choice for dog food delivery if you’re looking for freshly made meals for your pet. It has among the widest variety of recipes and has fantastic customer support. You can customize portion sizes and combine recipes in your deliveries. This service is, however, on the pricey side.

If you want to see alternatives to Nom Nom for your pup, be sure to read our article comparing the best dog food delivery services, which includes all-natural kibble, high-end dog food you’ll find at your local store and more, or our article comparing the best fresh dog food options.

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The information provided through this website should not be used to diagnose or treat a health problem or disease; it is not intended to offer any legal opinion or advice or a substitute for professional safety advice or professional care. Please consult your health care provider, attorney, or product manual for professional advice. Products and services reviewed are provided by third parties; we are not responsible in any way for them, nor do we guarantee their functionality, utility, safety, or reliability. Our content is for educational purposes only.

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