Best Pet Sitting Websites 2020: Rover vs Care vs Fetch vs PetSitters

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Are you going out of town for vacation? Or maybe you’re working long hours and don’t have time to get home to take out Fido? Dog-sitting services are like Airbnb for pups, giving them the luxury of a home-stay with the freedom and attention they deserve while you’re away. Some even offer other services like grooming, walking and training. Now isn’t that preferable to a crowded kennel or roughing it in a cage?

Find out how much top pet sitting websites cost, where geographically they’re available and which is the best fit for your needs.

Article Overview

Why Dog Sitting Vs Kennel Or Boarding?

More than 43 million households own dogs in the United States. That’s a lot of dogs that need love and attention. Combine that with our busy lives and you may find it difficult to take your dog on walks and feed them throughout the day (or when you’re traveling). That’s where dog-sitting services come to the rescue.

What are the benefits of dog sitting over a traditional kennel or boarding?

  • Flexibility – You’re not restricted by closing times or the hours that the boarding center is open.
  • Convenience – Some sitters offer to pick up and drop off your pet. You are likely to find a sitter in your neighborhood. This is also good for finding sitters while traveling.
  • Peace Of Mind – Most pet sitting services have limited insurance that will cover some damages or theft, should the sitter be guilty of the act.
  • One-On-One Attention – Nothing beats knowing your beloved animal is in a loving, happy home with someone who will give them extra love and the freedom to roam around.
  • Familiarity & Consistency – If you find a sitter you like, you can build trust with them and have a home away from home (or in your home) for your pup.
  • Personalized Service – In addition to more attention and lots of walks, the sitter will feed your pup, play with them, administer medications and more.

Keep An Eye On Your Pup While Away

While it’s illegal to use indoor video cameras on guests without their knowledge, a popular use of a home security system is to use the security cameras as pet cams and aim them at your pup’s crate or other area they like to stay while you’re out. You can keep an eye on them, see what they’re up to and make sure they’re okay, putting your mind at ease and letting you enjoy your outing.

What You Must Know Before Reading Our Reviews

Pet sitting rates vary based on location, experience and type of pet.

Proceed With Caution

While we have personally had great experiences with these services, we are aware of many disappointments as well. Many online pet sitters are untrained, non-professional, unlicensed individuals. A love for pets is what brought them to work in this business, but a lack of knowledge, experience, CPR and first aid training may lead to complex and heart-wrenching circumstances.

Many companies claim that they run background checks on the contracted sitters you can find on their sites. A background check into the criminal history of any contractor can give you peace of mind that your dog walker may not rob your house or has a criminal history of animal-related offences. But in no other way can a background check predict how a total stranger will care for your dog.

Treat your dogs as you would your children. Would you trust a childcare provider without getting personal references and word-of-mouth recommendations from your trusted friends and acquaintances? No. For this reason, we strongly urge you to take these same steps for the care of your dogs, no matter what service you use.

Be sure to choose sitters who have a long history of positive reviews. We have read several complaints of sitters who are hired to come to the house but don’t visit enough for feedings, walks, potty breaks, etc. Be sure to discuss in detail your expectations and make sure they are taking note.

We also recommend that you always meet the sitter before leaving your pet to make sure you are comfortable with the person, their schedule, the lodging situation, etc.

If you have any concerns about your pet staying with an unlicensed and unbonded individual, search your local listings to find someone who better meets your needs.

Dog Sitting Website Reviews

Below are reviews of some popular online pet sitting services.

Rover | Fetch | | HouseCarers |

Rover Review

Rover logo

Visit Website is an online platform that allows pet owners to connect with independently contracted pet sitters to care for your dog at your home, or your pet can stay at the sitter’s house. Browse their site by zip code and view the possible sitters in your local area.

Rover provides reviews of dog sitters and shows their availability dates. Also, sitters receive “badges” for various items, e.g., Rover 101, which is pet care best practices training. Dog sitting rates are listed upfront along with the services offered and what types of animals the sitter is comfortable with.

Rover offers 24/7 support, a reservation guarantee and a Rover Guarantee that reimburses you for physical damage to your home or vet bills up to $25,000 per claim (after a $250 deductible) for pet injuries sustained while under the care of a Rover sitter.

Personally, we have had great experiences both as a sitter and using the service for dog sitting, but we understand that not everyone has. So, as mentioned above, be sure to research the sitter options carefully, read their reviews and do a meet and greet in the home to make sure you are comfortable with the situation before you leave your dog.

Rover merged with DogVacay, another dog sitting website, in 2017.

Check out this 30-second video to find out how to find the perfect sitter on Rover.

Coupon Code

Use this link and you will receive a $10 credit towards your first booking with Rover!

Read Our In-Depth Rover Review

Fetch! Pet Care Review

Visit Website

Fetch! Pet Care does things differently. You don’t get to hand-pick your sitter. Instead, Fetch! personally matches every client to the most qualified sitter in your area who’s available on your dates. They also schedule a free in-home consultation for you and the sitter to meet. The website also has client testimonials.

Each sitter goes through a criminal background check, and your dog has limited insurance during the reservation. You should expect to receive updates via text, email and phone call to know how your pup is doing. Fetch! also offers dog walking and overnight visits. Review logo

Visit Website offers pet care as well as other types of care (senior care, child care, etc.). For pets, they will pet sit, walk your dog, train, groom and board them as you need. How does it work? Sign up for an account and create the job you need to be completed, e.g., a pet sitter for a weekend. guarantees that caregivers will contact you within 3 days after posting your job. So, given this extra lead time, you will need to plan ahead for your job. Once they respond, you can review the profiles of the candidates and request criminal background checks. You can then conduct interviews and check references to hire whomever you like best.

HouseCarers Review

House Carers logo

Visit Website

HouseCarers matches you with a house sitter in your area. The house sitter will take care of your home and pets while you are away, so you don’t have to worry about boarding. Your house will also look “lived in” while you are away so criminals won’t see your home as a target.

The downside is that HouseCarers does not have any guarantees and does not perform a criminal background check. When we searched for a house sitter near our area, we found results for people who were available for any location — not necessarily locals. We thought this was strange and not very helpful. Review logo

Visit Website (run by National Association of Professional Pet Sitters) isn’t a pet sitting service, but it’s a good resource to locate NAPPS-accredited pet sitters in your area. There are no reviews of the sitters so you can’t see how they have done in the past. You have to do a bit of your own investigative work for this one: contact the person, conduct an interview, ask for references, conduct a background check, etc.

Make Sure Your Sitter Is Bonded And Insured

You’ll want to hire a pet sitter that is bonded and insured. What does this mean?


Bonding for pet sitters protects the dog sitting company against employee theft. How does this work? If something goes missing while a pet sitter is staying in your home and you accuse the sitter of potential theft (should the police become involved and convict the sitter of the crime), then the bond would be covered by the company. The guilty sitter would then be responsible for paying back the bond to the company.


If your pet sitter has insurance, your property is protected from any damage that the sitter may cause while in your home. In some cases, the coverage extends to items in your home being stolen during house sitting. So, make sure that your pet sitter has insurance before contracting with them.

Pet Health Insurance

Oh no, Fido was bitten by a horse fly and is acting sluggish. No worries. If your dog doesn’t already have pet health insurance, some pet sitting services offer it for accidents, illnesses, and injuries to your pup (or others) during any pet sitter stay. comes with a Rover Guarantee which is an added layer of protection for when the responsible party is unable or unwilling to pay for costs arising from damage or injury attributable to his or her negligence, and when insurance is not available.

Best Pet Sitting Infographic

We summarized some of the benefits and why you should try out one of these services in the infographic below.

Source: Best Pet Sitting Websites

To share this infographic on your site, simply copy and paste the code below:

Is Pet Sitting Better Than Boarding?

Next time you’re leaving town or working late, you may want to search for a dog sitter online. That way your dog can stay in the comfort of its home and not be boarded at a strange place where it may or may not be comfortable.

Want to take your pet with you on your next trip? Learn some tips for successfully traveling with your pet. Are you interested in becoming a pet sitter? Read our dog sitting guide to get started. And lastly, check out our reviews of dog walking apps if you just need some help while you are at work.

Have you used a pet sitter before? What was your experience?

About The Author:

Kimberly received her Bachelor of Arts in multimedia journalism from Simpson College. She has been writing about dogs since 2014, covering subjects such as dog insurance, training, health, accessories, and more. Her work has appeared in many notable brands, including The New York Times' Wirecutter, Reader's Digest, Forbes, People, Woman's World, and Huffington Post.

Kimberly's natural curiosity helps her research as she seeks the truth when learning about, comparing, and personally testing canine products and services. With every piece she writes, her goal is to help our readers find the best fit for their unique needs. Kimberly grew up in a family that loved Labrador Retrievers and remembers running and playing in the yard with them as a child.

In 2017, she and her husband adopted their Coonhound mix, Sally, from a local shelter. Kimberly’s research was put to good use since Sally faced some aggression issues with other dogs and needed some training to be an inside dog. She worked daily with Sally and sought help from professionals to help Sally become the happy pup she is today. One of Kimberly’s favorite pastimes is spoiling Sally with new toys, comfy beds, and yummy treats (she even makes homemade goodies for her). She tries to purchase the safest products for Sally and knows that each canine has their own specific likes and dislikes. Kimberly is passionate about dogs and knows the bond between humans and canines is like no other.

Disclaimer: Information regarding insurance company offerings, pricing and other contract details are subject to change by the insurance company at any time and are not under the control of this website. Information published on this website is intended for reference use only. Please review your policy carefully before signing up for a new pet health insurance contract or any other contract as your unique circumstances will differ from those of others who may be used for example purposes in this article.

Disclaimer: This website contains reviews, opinions and information regarding products and services manufactured or provided by third parties. We are not responsible in any way for such products and services, and nothing contained here should be construed as a guarantee of the functionality, utility, safety or reliability of any product or services reviewed or discussed. Please follow the directions provided by the manufacturer or service provider when using any product or service reviewed or discussed on this website.

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Sue McDonald
May 5, 2020 2:58 pm

I’m a Rover sitter (over 7 years). My experience is very different from most others below. My biggest complaint with Rover is their very user unfriendly website! It is not well thought out and leaves out important information/questions!
With over 200 5 star reviews and 1 4 star and almost 200 repeat clients I had no idea how many bad sitters are out there! I am in a college town and most sitters here are students who don’t have much to offer other than they love dogs. My client’s dogs live in the house with me, have completely run of the house with a dog door to a 6’ fenced yard and can go out in the yard any time. There is a floodlight that comes on at dusk and turns off at dawn so dogs can go out and do their business when needed. Most dogs follow me around and prefer being in the house with me, but if their play gets to rowdy I make them go out and play. They are closely watched and understand I am the pack leader. I have had (once only) 16 boarders at one time over a holiday without incident. In all these years I have only had one attack by a boarder to another boarder that was quite serious. I immediately ran the dog to the vet, called the client numerous times to keep them informed and reported it to Rover. They covered the vet expense minus the deductible which the offending owner’s paid! The owner understood what happened and is still a client!
I am a senior with over 50 years of dog training experience. I agree most sitters don’t really understand dogs and only see them as babies.
It’s sad that Rover is not more discriminating and accepts almost anyone as a sitter. Keep in mind they are a business and VERY interested in making money while the sitter does the work. It is the owner’s responsibility to go to a meet and greet prior to boarding, ask any questions and check out the environment being made available to their dog. If you have any uneasy feelings about anything you should probably check out another sitter!

March 11, 2020 11:09 pm

I’ve worked with Rover for around 4 or so years now – but will say that the issues with it go beyond just an owner and it effects the sitter too. I’ve had to raise my prices to make what I need to because Rover takes a huge amount out and I keep getting fraud messages from seemingly real people who just ask for my email, only to be marked by Rover later as spam. I haven’t gotten a single new client in about a year, just repeat clients. Despite the fact that ‘supposedly’ my profile is supposed to be up toward the top of any search results since I keep my calendar updated.

I don’t entirely blame Rover for the bad sitters, since there’s also a lot of bad owners that I’ve met too. I think there’s just a lot of bad people out there. One of the owners I met caused me to burst into tears because she yelled at me because I was 5 minutes late (something that I gave her a heads up on) for a booked appointment. I wasn’t warned that one dog had bad separation anxiety and was only booked for drop-ins. In between drop-ins, he took it upon himself to tear up the entire house.

But because of bad experience + price markups + spam, I have since left Rover and just stay in contact with repeat clients.

Rubi Kaur
February 25, 2020 12:45 pm

My brother suggested I might like this website. He was entirely right. This post actually made my day. You can not imagine simply how much time I had spent for this info! Thanks!

Gary B
December 31, 2019 11:07 pm

Rover is terrible and their sitters are untrustworthy. I hired a sitter with 64 positive reviews from 16 different people to stay at my house and watch my dog. My security cameras showed she left the dog alone for 24 hour periods, didn’t stay at my house two nights, and didn’t even take the dog out. WHEN I CALLED ROVER FROM MY VACATION RENTAL THEY TOLD ME MAYBE I SHOULD CALL THE POLICE AND ROVER WAS NO HELP AT ALL AND HAD NO RESOLUTION. When I got home, Rover wanted me to fill out forms and fight the psycho dog abuser myself, as they don’t really guarantee or do anything for the money they receive. The reviews of the woman who watched my house included things like, “The place was as clean as I left it!”, and that’s because the woman wasn’t there and didn’t watch anyone’s dog.
And she’s still woking for Rover.

Catherina catherina
September 9, 2019 11:00 pm

The worst service I ever got. I have 2 dogs and when contracting the sitter I had advised the type dogs I had and advised the age, one of the dogs is younger never away from me a little spoiled too, I had ask if he had experience with that and if he was ok with it , the sitter said was ok and I could book the stay. I had to book flight last minute because my grandmother had passed away only reason why I would leave my dogs with someone I didn’t knew, and I was confirmed that it was ok, and my booking was accepted.
When I get to the house to drop off my dogs no yard with proper fence, there was no gate , the only gate was a table and some chair preventing any dog jumping the house, one lie to start with because in is profile says fenced yard. Secondly said he only has 2 dogs what is lie there was 4 dogs in the house at that time I arrived , for the size of the house and the backyard this person has clearly was overbooked , however was not advised of any of this when I booked. I dropped my dogs with some concern but reviews in website were good and I have heard good things from Rover services.
I was getting ready to leave to the airport and I get message (30 minutes after dropping my dogs) saying the dog was barking too much and scratching is door and that he was trying, and he couldn’t keep my dogs I would have to pick them up. Of course, I went to get them, I’m not going to leave them with someone who doesn’t know what commitment is and that doesn’t want to take care of them. Cleary this person doesn’t have s much experience has he was advertising because in 30 minutes did you even try or just sit in sofa doing nothing, because if you leave them by them self of course them are going to be bored, he didn’t even try to play with them or go for a walk.
I ask any dog owner or anyone who uses this service are you paying for someone to just take your pet and do NOTHING or are you paying for them to be taken care off and give attention and play with them. You don’t know when are you going to get a call letting you know they are not able to take care of your pet, you my be just a few minutes away (that God I WAS) OR YOU CAN BE MILES AWAY IN AIRPLANE and you can’t do nothing, because Rover is not someone you rely on never, this person who says he is a dog sitter don’t TRUST happened once will happen again.
I have had dogs all my life and I babysit from friends when they travel also and if you don’t give them attention and play with then they are not going to behave specially when they are young dogs. 30 MINUTES IS A DISGRACE.
I lost my flight, I have lost $ 1550 from my flight tickets such terrible service provided by Rover. Rover is who hires this people and incorrect information is provided to the customer. I’m glad it happen when I was still in Canada and I could go pick my dogs, what would happen if I was away and not able to pick them up as fast as I did, that feeling that someone could do something so wrong against your love ones, because my dogs are part of my family, they are not just dogs for me much more than that.
Thank you

March 10, 2020 4:00 pm

I’ve heard a lot of bad things about rover.

January 15, 2020 3:55 pm

We had bad results from Rover, as well, up in Seattle. Also, I paid a sitter in cash and that caused Rover to terminate my account. When I called to remedy that, the guy refused to discuss it. Never use them again.

December 19, 2019 9:13 pm

I do pet sitting through Rover, and that is wrong to say about Rover. There are some people that should not be sitting.
I have a huge yard for them to play. They can sleep in the bed with us, get treats,have toys balls to play with.
Not all sitters are like him. He had no business keeping dogs.
You should go for meet and greet the sitter, you see what it looks like when you go to meet.if you have time that would not happen and you would have know.
I have kept pets for more than 8 years now, all the dogs I have kept the families know there dogs love to come, they get so excited when they come and I get all kinds of kisses.

September 8, 2019 6:22 pm

Absolutely avoid Rover at all costs. Rover is a terrible service. Their website and mobile app are so confusing – you can hardly see if the services have been booked. Cancelling a service is even harder. You have to confirm through a representative via email and they act like they don’t understand, making you repeat yourself over and over again that you don’t need the service anymore. I’ve also had some very sketchy dog sitters through the platform. A lot of dishonesty about how many dogs stay at their houses and how much attention/exercise they give. I also know that they take a large percentage away from the pet sitter/walker, so they end up getting very little pay and pet owners end up paying inflated prices for crappy services.

August 19, 2019 10:51 am

I think anyone hiring a pet sitter, should be able to check in on their pet thru FaceTime, Instagram, and if it is in the person’s home, have like a nanny camera, this way you can check in on your pet and the pet sitter. If I was hiring a pet sitter, I would contact over (10) people, do a criminal background check. Remember you are hiring these people, investigate them before hiring.

June 25, 2019 7:45 pm

Nice site. Took my short haired German Pointer to Petsmart in Tucson Az Wetmore and Oracle store to play at doggie daycare and they wouldnt take him because a girl with little training said he looked like he might have pitbull in him. I explained that 3 vets ha e said he is poi ter and heeler mix. They wouldnt let my dog around any of the other dogs based on what she thought. He is non aggresive, good with kids, puppies, cats, dogs. Any ideas about doggie day camps for people in AZ. It is so hot, but I want him to be able to play.

Heather N Bennett
May 16, 2020 7:10 pm
Reply to  Kimm

In San Diego the next door app is awesome and the best way to find a pet sitter in your area for us. So that would be my suggestion to you is to download the next door app and put up a post of what you’re looking for. I would also get at least 5 references and make arrangements so that you can video chat with her at least once A-day just as the how the sitter &your dog are doing, as well as answer any questionsthat might come up. You might want to talk to someone who knows if you should actually say hello to your dog on the video call though because that could be confusing to ur pup, as I know it is when they just hear ur voice on the phone, so I would talk with a trainer before doing that.

Hassan Bajwa
June 15, 2019 12:18 pm

Rover does not stand behind their customers. I made a reservation through Rover; the dogsitter gave me the worng address and did not pick up the phone when I tried to reach her. I was left with no choice but to cancel the reservation. Both sitter and Rover changed me half of my reservation fee. When I inquired I received the following message from Rover.
Sitters on Rover manage everything about their businesses, including their cancellation policies. So, we’re not able to override a sitter’s policy without their express permission. You’re welcome to discuss your refund with the sitter in your Rover account. If they’re willing to offer you a further refund, they can contact us and we’ll handle the rest.

July 31, 2019 8:52 pm
Reply to  Hassan Bajwa

Give her a bad review explaining your situation so others can see it

Scott Wright
May 27, 2019 9:25 am

I have been doing dog boarding for over 10 years now, we have a great home for boarding with 3 acres of land, fenced in and a large home. Over the years, we’ve had a few incidents, but nothing serious. We are very careful with the dogs we watch and we screen them thoroughly for no aggressive or dominant behaviors. That being said, I would NEVER board my dogs anywhere…not a kennel, not in a private home. I know the risks involved and how stressed out the dogs get when away from their own home. Do yourself a favor and keep your dogs home where they are safe and comfortable. Have a sitter visit them in YOUR home. Yes, it costs more. But your dog will be A LOT safer and not have the stress involved in going to a strange place. Things that have occurred for us while boarding over the years: A dog escaped when my teenage daughter opened the garage door, and I had the inside door open…not expecting anyone to come home and pop open the garage. We got her back, but it was a few days and very stressful for us and her owner. We have had several trips to the vet after a few scuffles in our home. Dogs are animals and unpredictable. Even the nicest of dogs can turn if they are accidentally injured or if they are playing and one gets too rough. We have had dogs who hump each other and the one being humped will turn around and go after the humper (can’t say I blame them on that). We have had bouts of stomach flu which spreads through all of the dogs and diarrhea in our house everywhere. The worst incident we had was when a dog got a hold of a treat that had slid underneath our kitchen cabinet and it lodged in his throat. He had to have surgery and barely survived. He now can only eat canned food.

So..if you want to prevent all of these potential dangers and more, please keep your animals at home. Kennels are WAY too stressful for dogs. If you love your dog, please please please keep them HOME!! Fetch Pet Care has the best options for getting you a sitter to come to your home. They background check and train their sitters, the owners all know their sitters personally and they have back up sitters available in case of an emergency. It seems to be the best option for finding a reliable sitter.

Kimberly Boyd
April 5, 2019 9:58 pm

Article is seriously lacking. There is an abundance of dogs being lost, stolen and killed via these apps. We have had instances here on Atlanta. Three dogs died last year. These ARE NOT professional pet sitters. Times are changing, everyone is in a hurry. Take your time and hire a professional service. Your dog is better than an app. Just because they “love” animals doesn’t mean they know how to care for them. Do they know CPR? Give insulin shots? Know how to save a choking dog? Money comes before animal welfare, so incidents will keep happening, but people are more aware and steering clear. They are not supposed to board dogs without a license in many states. It will end up law on every state, as it should.

March 4, 2019 4:34 pm

Please be careful these on line pet sitting services have good sitters but they also have not so good ones. The co are a corporate. Fo not trust these companys. Hire local please .

February 23, 2019 12:01 pm

This is ridiculous, spend a full 8 minutes researching this eh? Any serious pet owner should ignore this article and do their own research. Clearly this author is lazy.

Heather N Bennett
May 16, 2020 7:21 pm
Reply to  Kimberly Alt

You might add going to the next door app when you’re needing to find a pet sitter or clients in your area that you can trust. Although it is not specifically designed for connecting sitters and owners, Next Door app in San Diego is absolutely a godsend for that as well as many other needs, safety concerns and anything else going on in your community. I got to your article because I’m looking for a pet sitter out of my city and state for my cousin. Good luck to you and thanks for care for animals!!

Apiffany Gaither Billings
May 18, 2020 9:54 pm

I am happy to hear the Next Door application has been helpful to you when looking for a petsitter. I have five pups and have used a variety of services for their care when my husband and I are away. I would recommend looking for someone who has positive reviews and a trustworthy way to contact them. I have seen pet sitters on our Next Door app including people who sit or walk dogs through Rover. Good luck!

March 4, 2019 4:37 pm
Reply to  Kimberly Alt

Please hire local to your area and make sure the sitters are realiable trustworthy. Animals are your family.

Kimberly Boyd
January 5, 2019 10:21 am

Wow. Very vague article. With NAAPS and PSI, sitters must be insured and bonded and meet certain standards. Countless dogs have been lost, and do you know how many lawsuits are pending? Read their terms and conditions. You are NOT covered if something happens to your pet. They send you a we are sorry letter and delete the profile. Are they trained in CPR, First Aid, know how to give shots? What training or experience do they have? We live in a “hurry up” world now and they are capitalizing on it. Take your time. These are your babies, your home, your most prized possessions. Don’t become a statistic. Google the incidences of lost, stolen and killed pets. This is a serious business and should be seen as such.

January 17, 2019 11:21 am
Reply to  Kimberly Boyd

Actually no. NAAPS and PSI may be owned by the same company, but are two different membership bodies. Being members to each or both does NOT necessarily mean insurance coverage.

Dawn jacques
September 9, 2018 4:47 pm

Rover is not insured- they have a “guarantee”. Neither the customer nor the walkers are protected by insurance. Please do your research before distributing such harmful information.

December 3, 2018 1:17 pm
Reply to  Dawn jacques

I agree this aritcle is extremely dangerous and shame on this website for promoting The fact about the guarantee is that it is cheaper for their bottom line if they kill your dog and dispose the body then to give it medical treatment.

May 7, 2019 2:58 pm
Reply to  Jason

I have no words. I would not have thought about that possibility. Finding great sitters I have found overwhelming and use your best guess. I would think if a Co.did their due diligence they would be proud to share the bond, insurance papers as well background checks with there customers. Similar to how contractors due the same with bonding, workers compensation Ins. and background checks. Our “fur babies” can’t speak for themselves so we need to their advocate. I was so fortunate to have my parents look after our pups when away. What peace of mind. Now not so sure.

August 4, 2018 12:36 am

Rover is a horrible horrible site. My poor dog was returned to me sick for weeks. I found out she was not well taken care of and reported my experience to Rover. THEY DID NOTHING. The pet sitter is STILL on their site. Please, everyone out there…never never never use this site. There are many sick people who know nothing about taking care of your dog. Many are mentally unwell. If I can save even one person from going through what I went through I will feel this review was worth it. Rover does not vet the sitters for mental problems, health problems or any other problems.

September 30, 2018 7:31 pm
Reply to  Jen

How can you put all sitters on Rover in the same boat. I have been using ROVER for 3 yrs and love my sitter. YOU as a pet owner need to do your homework!

December 3, 2018 1:09 pm
Reply to  Missy

WOW we did our home work and who are you to judge the mourning families that lost loved ones because of rover’s terrible company. Our dog sitter was cpr certified, 5-star, 30+ reviews, had a great meet and great, etc and she killed our healthy 8-year old and disposed of the body and said she didn’t know what happened how she died. This can happen to anyone that uses rover and the rover guarantee only works for a pets medical bills not if they kill it. The fact is it is cheaper for rover to have it’s sitters kill and dispose of your dogs body then to give them any medical treatment. Your rover sitter should be ashamed she works for this company. You are playing with fire using this app and have been lucky for 3 years, good for you. We were not so lucky but thank you for blaming us, not rover and the sitter!

March 25, 2019 2:41 pm
Reply to  jason

Could you provide more detail about your experience? Your story is so upsetting and I am in complete shock that someone could do that! I am a Rover sitter (and have also used Rover for finding care for my own pup) and am horrified that this happened to you. Did you file a lawsuit against this provider? I can’t believe that something like this could happen without recourse. What referral service would you recommend I use in place of Rover?

February 6, 2020 7:08 pm
Reply to  R_M

R_M: Why would you believe some troll online when you’ve had good experiences with Rover? Look at the headline of the article, which was updated in December 2019:
“Best Pet Sitting Websites 2020: DogVacay vs Rover vs Care vs Fetch vs PetSitters”
The writer is not a pro. Rover and DogVacay merged about three years ago!

May 7, 2019 3:06 pm
Reply to  R_M

Yes, more info would be worthwhile. I can’t believe this one. What is this world coming too. So sorry for the owners and the “Pup”!!

May 12, 2019 5:19 am
Reply to  Patty

If you want to know more here are is a link to our story.

May 12, 2019 5:15 am
Reply to  Patty

I also would like more information. Why does rover think it’s ok for a dog to suddenly die in the care of one of it’s sitters. Winnie was throwing up water we found out, having trouble breathing, on a 90-100 degree day when the sitter new she over heats. The sitter decided to leave her in a room for “awhile” when she checked on Winnie she was dead. But according to her husband (since she wouldn’t call us) Winnie had a heart attack. We we’re not contacted for at least 3 hours after she died and after the crementory was closed that they rushed her body too without ever contacting us or our emergency contact before. The only way we found that out is because a rover employee called our vet 3 hours before calling them to drop her body off and told them she was vomiting water, painting, and died. Rover justifies dog deaths under their care since they deal with so many dogs not every dogs life is as important to them. They can only collect data on positive stays not negative (however that works) according to one of rovers IT guys. About 3 weeks after Winnie’s death rover sent us a message alert acting as Winnie offering 20% off etc. It was disgusting and cruel of them to target us that way since they obvoisly new she was dead. Which by the way rover doesn’t care how she died. If you stand for this company you don’t stand with animal rights period. Rover lobbies against kennel protections to make them weaker by comparing it to babysitting. Pets and babies are not the same in the eyes of the law and rover knows this since they use that against victims that use the service. Your pet is equal to a large appliance to them. They do not treat pets like family that is marketing BS. Their terms of service is dangerous to your animals and the sitters on the platform cannot be trusted if rover makes no commitment that the reviews and profiles of their sitters are accurate and legitimate. SCAM!

July 19, 2018 2:40 pm

Does anyone know how I can find a pet sitting job. I love dogs but just can’t afford to take care of it properly. Would prefer small dogs. I get so lonely when my friends dog goes home. They just don’t go away often enough for me to get my “little girl “.

August 16, 2018 10:46 am
Reply to  Avis

Check out your neighborhood, or apartment complex. We were not allowed to post jobs but neighbors saw how good I was with my own and asked me if I’d be interested in caring for their pets. Word of mouth is the best.

Amy Regutti
July 5, 2018 12:37 pm

I’ve been a dog walker and sitter for Rover for two years. It has been a very good service for me. But I am methodical and detail oriented. I take very loving care of the dogs and only host one at time in my home. It is true Rover does very little for the safety of it’s sitters. That is why I screen dogs and owners. I won’t care for big dogs or those with aggression issues. I tried to care for big dogs but right away was bombarded with requests with rescues with aggression problems. Rescue dogs can be wonderful but can have problems too. And yes dogs have gotten sick while I have cared for them. Not anything I did wrong. But I have made trips to the vet for owners. Also dogs do covertly and quickly eat things while you walk them. I am so careful but they can be quick!! My suggestion is get to know a sitter. Start with walks. Some drop in visits. Ask to see their home. I always have a dog and owner visit my home before a boarding.

January 17, 2019 11:28 am
Reply to  Amy Regutti

Yes, dogs can become sick when they are stressed out due to being away from their family naturally. And oftentimes the owner will blame the caretaker. Happened to me while I was associated with DogVacay. They “deactivated” me, and in retrospect I’m glad. The other dog owners whom I dog sit for via DogVacay continue to have me care for their dogs as well as the DogVacay users who watch my dog (we signed an independent agreement that releases me of liabilities unless it’s due to my gross negligence) due to our mutual trust.

June 2, 2020 7:13 pm
Reply to  Rofil

Could you possibly send me a copy of the independent agreement? (bare bones – not with any personal information, I just would like to see an example for my own possible use. Thank you!

Diana Hart
June 13, 2018 9:11 pm

I am signed up with and i have had 3 scam telling me they want my serve, but i have to get a blank check and give them my information. I am very disappointed because I truly love Dogs/Cats and really would love to walk, dog sit, and groom but have had zero luck. I tried to send a complaint to and nothing, i would never use that serve. I am not a scammer all i want is to really take care of a dog.

March 31, 2018 12:59 am

Just a thought here. Most ppl have groomers for their dogs. When I groomed I had several clients ask if I could care for their dog. The dogs knew me well as I saw them regularly. At the time I had a great set up where I could keep the pups separate if need be. Plus all of them got a bath before going home. The more I read about these companies the more I don’t want anything to do with them. So ask your groomer or your vet if they know or recommend someone.

January 2, 2018 4:34 pm

I will never again leave my dog to a sitter. I paid the price for trusting a sitter versus a daycare camp, my dog passed away the day after I picked him up from the sitter. For the first 6 years of his life, I left my dog to a daycare camp each time we travelled. I never had trouble. When we moved to another city, I discovered dogvacay/rover and thought that my dog maybe more happy in a home environment rather than in a camp where at night he is in a crate (we never crated him so each time we left him at the camp he destroyed the bed in the crate). I know it is a freak accident but apparently my dog ate something at the sitter which may have blocked his digestion and he passed away 2 days later. I do not blame the sitter, he took him to the vet after he vomited and the vet told him to check and if his health declined to call emergency. My dog seemed to improve when I took him back on the evening even eating a little. I was planning to take him back to our vet for further check the next day, but unfortunately he died during the night. My point here is that I realized that the house environment is more dangerous than the camp. We do not know what the sitter have in their house. In our case, I know they were renovating their house and a few people where there to help, I do not know what my dog swallowed which cause his death but I know that if I had left him in a camp, the environment is controlled (no socks, no gloves around….) and my dog will still be alive. I will always blame myself and I wrote this to warn people about the home sitter. I do not say that they are bad, just that their house is different than ours and maybe more dangerous than ours. I also wonder how much the sitter really check on the dog, usually the sitter have a lot of dog and join Rover as extra-money but do not necessarily have time to look after the dog which may result in disaster. If I ever have another dog, I will board him to a daycare camp never again to a sitter.

Whatever you do don’t use
October 5, 2018 12:21 pm
Reply to  Anita

Whatever you do don’t use

Suzi Kitchen
September 9, 2018 6:56 am
Reply to  Anita

Anita that’s horrible! I’m a professional pet sitter and I board at my home. I’ve had some chronic eaters too. Nothing devastating has ever happened and I will say that some of it is luck because it only takes a second for a pet to ingest something dangerous that you wouldn’t in a million years think they’d eat (same for babies).
I’ll also take a large chunk of credit for the lack of problems though because what separates me from untrained/licensed/professional sitters is knowledge, awareness, preparedness, CPR & first aid certification and experience. I’ve started the job with a pet history so I already know about the eating and I’ve removed everything (done it so many times), I only board one or one family at a time and don’t leave them alone more than 3 consecutive hours ever, which is rare. Their location is checked diligently before I go anywhere. I’m with them, bonding, playing, exercising, feeding, loving, sleeping nearly constantly the first 12 hours and then as many as possible during the entire stay. I know them. I monitor I&O (intake and output) because that’s a quick and sure way to diagnose a laundry list of common problems. If I have concerns I reach out to the owners if available, for clarification.
I know veterinarians, vet techs and human physicians I can talk to about certain subjects and in an emergency that effects me, I have a backup who lives closer by.

Apps and other sites are not pet sitting businesses regardless f how they file with the government. They are scheduling companies.
If you can find someone you think might be good, give them a shot. Just remember, licensed, insured, CPR & first aid certified, local and has good reviews you can confirm by other local people, further education/training/certificates/memberships showing they are serious and staying up to date on news and trends and of course check out the location. Review forms and contracts first, ask questions. There are lists available.
I wish you and your baby the best.

Sherry Cener
October 12, 2018 11:49 pm
Reply to  Suzi Kitchen

Where r u located. Do you take cats or recommend please thsnks

August 16, 2018 10:51 am
Reply to  Anita

Just choosing the wrong sitter. I have lived in the same place for 7 years and pet owners came to me as they saw how well I took care of my own animals. Now my clientele has built from word of mouth. There are good dog sitters out there. Just hard to find. Start watching others owners and how they treat their own animals.

Barbara Cuddy
December 20, 2017 8:53 pm

For me, Fetch is the best. Never a problem all these years.

Susan Averre
October 27, 2017 11:17 am

You are wrong about they do absolutely NOTHING in the event your paid sitter never shows up. Here is what happened to me: WARNING!! If you use ROVER.COM this can happen to you! I booked a dog sitter from to stay with my dog when I took a 5 day trip. I met the sitter first. She seemed nice and my dog liked her. I scheduled and paid for this service three months in advance. I gave her a key to my home. I even stocked food for her stay, making every effort to ensure her comfort. I bought my round trip plane ticket and awaited the arrival of the sitter. She NEVER SHOWED UP. She failed to answer any of my calls and failed to respond to any of my texts. My plane took off without me. I called every boarding facility I could to find a last minute arrangement and finally found one, thankfully, and then I had to buy another round trip flight. Extra costs for the second flight and extra boarding fees ran over $650. The amount of stress I went through for hours waiting for the sitter who never showed up then frantically trying to fix this … I would not wish on anyone. When I contacted I was told that they would only refund my payment to them and offer me a $30 credit toward future service. They would not in anyway compensate me for ANY part of my financial losses due to their failure to meet the contractural obligation of their online agreement. After this experience I would never book them again. Since it is their policy that they will NOT compensate you for any losses associated with your engaging of their “service” and it is not made really clear up front that this could happen to anyone who uses them; I am going out of my way to relate my experience and maybe save someone else the horror and financial losses associated with trusting and using Feel free to share this post as a public service.

February 7, 2018 2:10 pm
Reply to  Susan Averre

Susan, in some ways you are lucky that the sitter didn’t show up. There are many stories of dogs being lost, injured, or killed while in the so-called “care” of a sitter. My dog died as a result of a sitter’s negligence, and he died slowly over the course of a bit over two months while we desperately tried to save him. The stress of taking time off of work to try to nurse him back to health, the cost of approximately $5000, and the heartbreak of losing a very sweet young dog has taken a terrible toll on me and my family. Companies like and Uber try to make money off of the work of others without having real workers for whom they take responsibility for screening and training. is surely also guilty of internet fraud and/or false advertising for making it look like they carefully check out their dog-sitters while denying it in the small print. Please spread the word to other dog-lovers. As a last resort when someone truly trustworthy cannot be found, a kennel might seem unpleasant but at least kennels are legally regulated to ensure the basic health and safety of pets.

Michelle Schenker
October 27, 2017 11:46 am
Reply to  Susan Averre

Thanks for sharing your story and sorry it turned into such a stressful experience for you. We have not had that experience personally but the policy seems very odd indeed. We will consider adding this as a con to our review. All the best.

December 3, 2018 1:28 pm

You should do a quick google search with “rover scam” “rover killed my dog.” There are alot of problems with this company. After they killed our dog and disposed of her body they sent us a text a couple weeks later acting like she had a great time and wanted to use the service again. This company does not care about dogs! I can’t believe it is in this aritcle. The fact is it’s cheaper for rover to have there sitter kill and dispose of your dogs before getting them medical attention.

January 17, 2019 11:33 am
Reply to  jason

They most likely got some sort of kickbacks from for publishing an article casting in a positive light and concealing their flaws (any reputable pet-related news outlets/online blogs would know about’s shortcomings).

October 23, 2017 2:13 pm is a great way to find a petsitter. It is not a pet sitting service itself, but instead more like an online pet sitter directory. You are usually supporting local small businesses and because there is not an extra mark up from the online app it can also be less expensive. The National Association Of Professional Pet Sitters (NAPPS) is a great organisation who helps petsitters to always strive to be better. You can see if they have any extra qualifications, and more importabtly if the are NAPPS certified. This certification covers first aid, behavioural issues, good business practices, and so many other essential things for a pet sitter. They also require further study to be completed to renew the cetification, so the NAPPS certified pet sitter will always be up to date on new behavioural techniques, first aid practices, animal health and the care special needs animals. Don’t trust an app to choose a pet sitter for you. Look up small independent businesses in your area and then evaluate them yourself. NAPPS can also help you with what questions to ask a potential petsitter, what qualifications you should be looking for and so many other tools to find an amazing pet sitter in your area. The petsitting apps have one huge flaw in their review system, and that is because it is controlled by the petsitting app themselves, so they are basically in control of the reviews for their own product. They don’t want sitters with bad reviews on their site, it would give the appearance that their pet sitters are not all of the highest quality. Don’t rely on an app that has self governed reviews and instead got to and the NAPPS will show you the pet sitters in your area and how to evaluate them to choose the best one for your pet. I would also suggest that you inform any pet sitter that there are cameras within the home for security. This will give them even more of an incentive to be on their best behavior. Hidden cameras nowadays are inexpensive and easy to come by, but even if you don’t really have them it can be a great motivator.

March 28, 2018 12:30 pm
Reply to  Rustic

NAPPS National Association of Professional Pet Sitters and Pet Sitters International PSI are the ONLY PROFESSIONAL sitters out there. They are bonded, licensed in most areas, and must carry liability insurance. The others are hobbyists and the companies make money off people who join. If you care go to one of them

January 17, 2019 11:39 am
Reply to  Lee

No they’re not. Just because you have membership with either or both does NOT automatically confer insurance coverage. Do your research! It even says it on their website that insurance status is self-professed and that it’s still the pet owners responsibility to contact the insurance provider to verify coverage. I have done this and verified that some of them who professed having insurance coverage either had their coverage lapsed, or did not have coverage at all.

Pet Sitters Associates (PSA) is the only petsitting organization I know that REQUIRES all pet sitters in their locator/listing to be properly insured.

September 26, 2017 4:41 pm

I will definitely try DogVacay.