Rover Dog Sitting Reviews: Other Options Besides a Kennel

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Pet sitter with dog: Rover dog sitting reviewsTaking a last minute trip but need your dog cared for while you’re away? You call the kennel, but they’re already booked up for the weekend. What other options do you have? Pet sitting services like Rover offer pet sitters in your local area the opportunity to meet and make bookings to watch your dog while you’re away. Read our Rover pet sitting reviews to see why we think they’re the best pet sitting service.

Rover logoVisit Rover’s Website

Review Overview

Customer Support
Website Functionality
Mobile App
Communication Forms


Rover has excellent customer service and the website and app are easy to use and intuitive. There are multiple ways for the sitter and owner to communicate; however, it's not a requirement, so if you're the owner and you want photos the sitter may not send as many as you want. This is something you'll have to communicate to them yourself. Rover takes 20% of the profits which is in line with competitors but could be less.

Key Features

  • Dog and sitter can stay at owner’s home or sitter’s home (depending on preferences)
  • Sitter walks, feeds, plays and cares for your dog
  • Reviews of each dog sitter are available on website
  • Rates are listed upfront
  • Limited pet insurance included (be sure to read the details)
  • Sitters can send photos and videos to give owners updates



  • Background checks
  • Excellent customer support
  • Choose your pay rate as the sitter
  • Great app and website to book and pay
  • See sitter’s availability on the calendar and their fees upfront
  • May be more flexible for drop off and pick up times opposed to a kennel
  • Great sitter communication via the app with text, photo and video sharing
  • Rover takes 20% of sitters’ earnings


Price varies for owners depending on what the sitter charges. Owners are charges a service fee of 5-7% of the booking total. Each sitter charges their own rate and Rover keeps 20% of the profits.

Coupon Code

Use this link and you will receive $25 in credit towards your first booking with Rover!

Want To Be a Pet Sitter?

Read our guide to becoming a pet sitter. You can set up a meet and greet with a dog and their owner first to see how the two of you mesh. But first, did you know there’s a proper way to approach a dog? Rover has some tips in this short video below.

What Do Customers Think?

Below are some reviews from people who have worked for the company.

Positive Rover Reviews

Rover is the best! You can make your own schedule, work whenever you want and simply put your profile into away mode when you are busy. Everything is customizable, so you get to set your price, choose what kinds of pets you’d like to either sit or walk, whether you also do grooming, what size dog you would be open to watching. However, you are taking on the responsibility of someone;s family member, so that is something to keep in mind. – Indeed, 11/19/2016

For most of my old Lab’s Rusty’s life my kids have been able to care for him when I travel. This was getting to be an imposition, so I decided to try BINGO! I found Charmaine and her wonderful family who live
quite close to me. She is in Bridle Trails. We did the meet and greet and Rusty seemed very comfortable with her and the house. She is so friendly and obviously loves dogs. His first 7 night stay turned into 10 and this recent one was 5 nights. She even delivered him back to me because she had an early appointment. Both Rusty and I couldn’t be more pleased. – Susan, Trust Pilot 12/9/2016

Negative Rover Reviews

I would not sign up for the protection plan they offer for $49.95. It is absolutely useless. I have had a horrible experience with the site and getting the funds I am owed. Almost all the dogs I sat for are horribly behaved and don’t have any manners. The owners are demanding and don’t plan well. I’ve had three dogs come to stay and they ran out of food while visiting. The owners refused to reimburse me and the protection plan doesn’t cover food. Nor does it cover the destruction the dogs have inflicted on my house. I will never use this company again and am done with pet sitting in my own home game. This has just been an awful experience all around. – Indeed, 2/23/2016

Had one great dog/house sitter. The second one was nice enough but left my dog alone all evening and my neighbor called to tell me my dog had been whining for four hours!!! Then when we returned home we found the stove burner on. Wow! – Julie, Trust Pilot 12/9/2016

Why You Should Pick Rover Pet Sitting

Visit Rover’s Website

Rover is our #1 pick for best pet sitting website. We think Rover is great because they have stellar customer service, their sitters get background checks and their app and website make it easy to communicate with the sitter/owner. Unlike a kennel, your pup will get one-on-one attention from the sitter and perhaps even some adorable photos or videos of them sleeping or playing to help you rest assured that your furry family member is in good hands.

Why would you pick Rover over a kennel or other pet sitting service?

Growing up, Kimberly used to get the sniffles when she was around dogs. Thankfully, she grew out of her allergy and is now able to play and snuggle with dogs as much as she wants! She adopted Sally, a four-year-old hound mix, in early 2017, and at the end of 2017 she adopted Kopa, a one-year-old treeing walker coonhound. She and her husband are loving life as pet parents.

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4 Comments on "Rover Dog Sitting Reviews: Other Options Besides a Kennel"

I am interviewing Rover sitters but have not selected one. My problem with Rover is the individual sitters do not update their profiles. I need a place with no other dogs and seems so many I contacted did have dogs. Also, they state they do overnight stays but the ones I contacted do not (update profile). Really nervous about this service because I cannot kennel my Yorkie
Jocel Wettstein
Jocel Wettstein
Do NOT use Rover sitters. The insurance policy they use has an out for any “illness” which could frankly get them out of paying for almost anything. My dog almost died during an 8 day stay with a sitter. She was very lethargic, vomiting, dehydrated, heavy bloody discharge, thickened intestines, etc. She even lost several pounds during her visit for almost 1/3 body percentage / weight lost. My pet has never had any health issues and in fact had just visited the vet a few days before my trip for her annual visit with a clean bill of health.
Honestly, the sitter returned the fees and was more concerned than I am extremely disappointed with the false sense of security provided with the insurance and statements on the Rover website. I gave them several attempts to make this situation right and it still has not happened. My vet stated that if I returned even one day later, my pet could have died.
I can not stress enough – DO NOT USE ROVER!
I’m a dog sitter who has used DogVacay in the past but looking to switch. Just curious from a dog owner’s perspective if you like one or the other better and why?
Paula Banas
Paula Banas
Rover all the way!! Great to work for and they care about their customers!

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