Odie Pet Insurance Review: Do They Offer Transparent, Flexible, Or Affordable Plans?

Bernese Mountain Dog laying down (caption: Odie Pet Insurance Review)Odie is a newcomer to the pet insurance industry, which means there isn’t much feedback yet from pet parents about its policies. But how does its coverage compare to other pet insurance companies, and can it fit into your budget? Find out what to expect with Odie in our review.

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Article Overview

Odie

3.2 / 5
Odie
Policy Coverage 4.0
Customer Service & Reputation 2.5
Claim Repayment 2.5
Price Of Policy 3.0
Plan Customization 4.0

Pros

  • Annual deductible (not per-incident)
  • Pricing is among the least expensive when compared to other companies
  • No age restrictions and coverage starts as early as 7 weeks old
  • Claim repayment promised within 5 business days (direct deposit or check reimbursement)
  • Wellness coverage available as an add-on
  • 5% multi-pet discount
  • Your pet is covered when they travel with you in the U.S., Canada, or Puerto Rico

Cons

  • Must pay extra for office visits, prescription medication, rehab, acupuncture, and chiropractic care coverage
  • No BBB rating
  • No unlimited payout limit option
  • Bilateral conditions are excluded
  • Not available in Alaska
  • $2 transaction fee
  • Behavioral conditions aren’t covered

Two dogs in grass (caption: Pet Insurance Reviews)Alternatives To Odie

Don’t like the cons or uncertainty of a new company? Our pet insurance experts have analyzed over a dozen established pet insurance providers. Check out our pet insurance reviews to learn more about this year’s top-ranked companies.

Key Features

  • Underwriters and A.M. Best ratings: PrimeOne Insurance Company (B+), Clear Blue Insurance Company (A-), and Clear Blue Specialty Insurance Company (A-)
  • Bilateral conditions excluded (a condition or disease that affects both sides of the body)
  • Claims process:
    • Must submit claims within 180 days of vet visit
    • Submit claims via your Odie customer online account
    • Aims to process claims within 5 business days and have checks mailed in 1-2 weeks
    • Reimbursement is available via check
  • No mobile apps
  • 24/7 Televet chat with AskVet
  • 30-day money-back guarantee

Note: Wishbone Pet Insurance is a program managed by Odie Pet Insurance Marketing, Inc., and administered by Thorson Specialty Insurance Services, Inc. Underwriters include PrimeOne Insurance Company, Clear Blue Insurance Company, and Clear Blue Specialty Insurance Company.

Pre-Existing Conditions

Defined by Odie as:

In determining which Conditions are Pre-Existing, we look at the 18 months preceding the Policy Effective Date and exclude any Conditions that were Present during that period. Conditions that are Present during the policy Waiting Period described in 2.C. are also deemed to be Pre-Existing Conditions. Please note, the following Conditions are deemed Pre-Existing Conditions if they are Present at any time preceding the Policy Effective Date or the expiration of any Waiting Period:

  1. Chronic Conditions.
  2. Bilateral Conditions, if your Pet had at any time any Pre-Existing Conditions consistent with that same Bilateral Condition on either side of the body.
  3. Intervertebral disc Conditions, if your Pet had at any time any Pre-Existing Conditions involving the intervertebral discs (due to either degeneration or trauma).

Odie waiting period chartCustomer Service Options

  • Email, phone, and live chat: Monday-Friday from 8am to 5pm CST
  • Live chat
  • FAQs

Waiting Periods

What Does Odie Cover?

Please know that none of the pet insurance providers in our comparison cover pre-existing conditions or cremation and burial costs. All of them cover the following items when deemed medically necessary: x-rays, blood tests, ultrasounds, CAT scans, MRIs, rehabilitation, specialized exams, surgery, hospitalization, emergency care, specialty care, hydrotherapy, chronic conditions, cancer, diagnostic treatment, and euthanasia. However, there may be limitations to this coverage, so please check your policy.

ConditionCovered By Odie
Exam Required To Set Health BaselineX
Behavioral TherapiesX
Exam FeesExtra Fee
Wellness Care Available For An Extra FeeCheckmark
Non-Routine Dental TreatmentLimitations Apply*
Hereditary ConditionsCheckmark
Congenital ConditionsCheckmark
Prescription MedicationExtra Fee
Breed, Whelping, PregnancyX
Cosmetic Procedures (e.g., Tail Docking, Ear Cropping, Dew Claw Removal) Unless Medically NecessaryX
Alternative/Holistic TherapyX

*To receive coverage for periodontal disease:

  1. Beginning at 3 years old, your dog’s teeth must be examined and cleaned under general anesthesia by a vet in the 13 months before a periodontal disease claim
  2. Dogs younger than 3 years old have no cleaning or exam requirements to receive full coverage of periodontal disease (as long as no signs or symptoms were pre-existing)

Accident Only Plan

Odie offers an Accident Only plan, which has a $10,000 annual payout limit, $250 deductible, and 90% reimbursement. It only covers accidents (as its name suggests) so things like broken bones are covered.

How Much Does Odie Cost?

Odie offers a variety of deductible options (ranging from $40 to $1,000) as well as reimbursement selections (70%, 80%, and 90%). You can also choose your annual payout limit, ranging from $5,000 to $40,000. With so many adjustable variables, you can also adjust your price to meet your budget, depending on the level of risk you are willing to accept.

Below is a table showing examples of quotes from Odie. You can put your pet’s information directly into its site to get a better estimate for your pet (use our link below for our best discount).

BreedLabrador RetrieverEnglish Cocker SpanielGerman ShepherdMixed Breed Cat
Male/FemaleFemaleFemaleMaleFemale
Age2 years8 years4 years2 years
LocationFlorida
(zip code: 33134)
Illinois
(zip code: 60290)
California
(zip code: 90001)
Washington D.C.
(zip code: 20001)
Reimbursement Level90%70%90%80%
Annual Deductible$500$250$500$250
Annual Payout$5,000$10,000$40,000$25,000
Price Per Month$20.86$63.67$52.83$20.94

You can get personalized price quotes for your pet(s) from additional companies when you fill out our short form. You can also visit our pet insurance quotes page to see how Odie’s competitors stack up against one another.

Optional Benefits

Below are some add-on options you can include in your policy for additional coverage (available for extra fees).

  • Office Visits & Exam Fees
  • Take Home Prescription Medications
  • Rehab, Acupuncture & Chiropractic Care
  • Routine Care Plans

Coupon

Looking for an Odie Pet Insurance promo code? Click here for the best deal we could find.

What Do People Think Of Odie?

Because Odie was founded in 2019, there is very little information online about its performance. We typically try to share a couple of positive and negative customer reviews with our readers, but we’re unfortunately unable to do so with Odie. If you have an experience with Odie, please share it in our comment section below.

Is Odie The Best Pet Insurance Provider?

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Odie is relatively new to the pet insurance industry. Its website is less professional than its competitors, with spelling errors and a more outdated feel. And, while the company offers an impressive level of plan customization, our experience with their sign-up process was that it was not very user-friendly.

Odie isn’t our top pick for pet insurance. Find out who is in our pet insurance reviews, where our experts rate and rank companies that have more industry experience than Odie. We’ve also ranked winners by “best of” categories such as value, special needs, and breeds in our best pet insurance article.

Would you cover your pet with Odie pet insurance?