This content was reviewed by our licensed insurance agent, Michelle Schenker.
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Odie is a newcomer to the pet insurance industry, which means there isn’t much feedback yet from pet parents about its policies. But how does its coverage compare to other pet insurance companies, and can it fit into your budget? Find out what to expect with Odie in our review.
Odie Overall Rating
Our pet insurance experts read through each pet insurance companies’ policy to provide detailed comparisons and information regarding how a provider fares against others in the industry. We also speak with customers, read online feedback, and communicate one-on-one with the pet insurance companies to obtain a well-rounded, unbiased analysis of a company’s standings.
Our team rates pet insurance companies based on several factors, including A.M. Best ratings (an indicator of financial stability), claim processing reputations, contract coverage, customer service, pricing, plan customizations, and more.
Pros & Cons Comparison Table
|Annual deductible (not per-incident)||Must pay extra for office visits, prescription medication, rehab, acupuncture, and chiropractic care coverage|
|Pricing is among the least expensive when compared to other companies||Behavioral conditions aren’t covered|
|No age restrictions and coverage starts as early as 7 weeks old||No unlimited payout limit option|
|Claim processing averages 4-5 business days||Bilateral conditions are excluded|
|Wellness coverage available as an add-on||Not available in Alaska|
|5% multi-pet discount||$2 transaction fee|
|Your pet is covered when they travel with you in the U.S., Canada, or Puerto Rico|
Don’t like the cons or uncertainty of a new company? Our pet insurance experts have analyzed over a dozen established pet insurance providers. Check out our pet insurance reviews to learn more about this year’s top-ranked companies.
- Underwriters and A.M. Best ratings: PrimeOne Insurance Company (B+) and Clear Blue Insurance Company (A-)
- Bilateral conditions excluded (a condition or disease that affects both sides of the body): luxating patellas, Cruciate Ligament Events, glaucoma, entropion, ectropion, hip dysplasia, elbow dysplasia, cataracts, cherry eye, and osteochondritis dissecans
- Claims process:
- Must submit claims within 180 days of vet visit
- Submit claims via online member portal, email, mail, or fax
- Claim processing averages 4-5 business days
- Reimbursement is available via check
- 24/7 Televet chat with AskVet
Note: Wishbone Pet Insurance is a program managed by Odie Pet Insurance Marketing, Inc., and administered by Thorson Specialty Insurance Services, Inc. Underwriters include PrimeOne Insurance Company, Clear Blue Insurance Company, and Clear Blue Specialty Insurance Company.
Customer Service Options
- Email, phone, and live chat:
- Monday-Friday from 8am to 5pm CST
- Illnesses: 14 days
- Accidents: 3 days
- Cruciate Ligament: 6 months
- Hip Dysplasia: 14 days
- Wellness: 1 day
Please know that none of the providers in our pet insurance comparison charts cover pre-existing conditions, cremation and burial costs, pregnancy and breeding, or unnecessary cosmetic procedures.
All of them cover the following items when deemed medically necessary: emergency care, surgery and hospitalization, specialized exams and specialty care, X-rays, blood tests, ultrasounds, cat scans, MRIs, rehabilitation, cancer, chronic conditions, euthanasia, hereditary conditions, congenital conditions, non-routine dental treatment, and prescription medications. However, this coverage may have limitations, so please check your policy.
|Condition||Covered By Odie|
|Exam Fees||Extra Fee|
|Wellness Care||Extra Fee|
Accident Only Plan
Odie offers an Accident Only plan with a $10,000 annual payout limit, $250 deductible, and 90% reimbursement. It only covers accidents (as its name suggests), so things like broken bones are covered.
From the options below, Odie lets you choose your deductible, annual payout, and reimbursement amount. What you select will help determine your monthly cost.
|Deductible Options||Payout Options||Reimbursement Options|
|$50-$1,000 (in $50 increments)||$5,000|
Below are some add-on options you can include in your policy for additional coverage (available for extra fees).
- Office Visits & Exam Fees
- Take Home Prescription Medications
- Rehab, Acupuncture & Chiropractic Care
- Routine Care Plans
Looking for an Odie Pet Insurance promo code? Click here for the best deal we could find.
How Does The Claim & Reimbursement Process Work?
Odie uses a “deductible then copay” reimbursement method. This is calculated in the following way:
- Actual vet bill amount – Remaining annual deductible – Copay = Reimbursement amount
Odie is relatively new to the pet insurance industry. Its website is less professional than its competitors, with spelling errors and a more outdated feel. And, while the company offers an impressive level of plan customization, our experience with their sign-up process was that it was not very user-friendly.
Odie isn’t our top pick for pet insurance. Find out who is in our pet insurance reviews, where our experts rate and rank companies that have more industry experience than Odie. We’ve also ranked winners by “best of” categories such as value, special needs, and breeds in our best pet insurance article.Tagged With: Review, Reviewed By Insurance Agent