Trupanion vs Healthy Paws: A Pet Insurance Showdown

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Trupanion vs Healthy Paws Pet Insurance ReviewPet insurance is a great proactive solution if you sign up before a health emergency occurs with your dog. It’s your responsibility to think ahead in case something bad happens. Could you afford treatment for a cancer diagnosis?

Perhaps Trupanion or Healthy Paws is the solution you need to reduce your financial risk. Find out which pet insurance provider is the top dog. We compare features and give you a side-by-side quote comparison to show you the different options.

Visit Healthy Paws’ WebsiteVisit Trupanion’s Website

TRUPANION FLORIDA RESIDENTS: The plan reviewed here is not available for new customers in Florida. Contact Trupanion to learn more about what is available in your state and read the policy carefully for details.

Policy Coverage

We know it’s easier to compare 2 companies by seeing what they cover side by side. That’s why we’ve created this pet insurance comparison table to help you see the similarities and differences between Trupanion and Healthy Paws.

 Healthy PawsTrupanion
Overall Ranking in our Pet Insurance Comparison1stNot Ranked
Blood TestsCheckmarkCheckmark
Cat ScansCheckmarkCheckmark
Behavioral TherapiesCheckmark
Specialized ExamsCheckmarkCheckmark
Emergency CareCheckmarkCheckmark
Specialty CareCheckmarkCheckmark
Pre-existing Conditions
Check Ups, Vaccinations, Spay/Neuter, Teeth Cleaning
Non-Routine Dental TreatmentCheckmarkCheckmark
Hip Dysplasia Waiting Period12 Months30 Days
Chronic ConditionsCheckmarkCheckmark
Illnesses Waiting Period15 Days30 Days
Accidents Waiting Period15 Days5 Days
Hereditary ConditionsCheckmarkCheckmark
Congenital ConditionsCheckmarkCheckmark
Diagnostic TreatmentCheckmarkCheckmark
Alternative/Holistic TherapyCheckmarkExtra Fee
Prescription MedicationsCheckmarkCheckmark
Enrollment Fee$25$35 ($25 in WA and $0 in MD and MI)
30-Day Money Back GuaranteeCheckmarkCheckmark
(30-Day Certificate)
Claim LimitsUnlimitedUnlimited
BBB RatingA+B+
UnderwriterWestchester Fire Insurance Company/ChubbAmerican Pet Insurance Company
A.M. Best RatingA++Unrated
No Exam Required to Set Baseline for Pet's HealthCheckmark

As you can see, Trupanion and Healthy Paws offer nearly identical coverage. The only differences are that Healthy Paws does not cover behavioral therapies and Trupanion charges extra for alternative/holistic therapy.

One main difference is that Healthy Paws has an annual deductible, whereas Trupanion’s deductible is per-condition and lifetime. This Healthy Paws feature is important if your pet experiences multiple accidents or illnesses during the policy period (one year). However, if your dog is subject to chronic conditions, like allergies, hip dysplasia, cancer, urinary tract infections, etc., then Trupanion’s per-condition deductible for the life of your pet may be a better choice.

Both companies charge a one-time enrollment fee, and Healthy Paws requires a vet exam within the last 12 months or 15 days of policy issuance for dogs younger than 6. For dogs older than 6, you must have a vet examine for your dog within the last 30 days or 15 days of policy issuance.

You’ll also notice that Healthy Paws has a better rating from the Better Business Bureau and its underwriter has an A++ A.M. Best rating, which is the best we’ve seen from any pet insurance company.Healthy Paws & Trupanion logos

Winner: Healthy PawsTrupanion (Tie)

Customer Service & Reputation

Person holding phone next to dog: Customer Service & Reputation WinnerCustomer service and reputation are often overlooked by consumers, but we think it’s one of the most important elements you should consider. We hope you never have to file a claim, but should the need arise, we want it to be as painless and easy on you as possible.

It doesn’t matter how much you pay; if you call a company and never get your questions answered or problems solved, you feel like you’ve wasted your money.

Healthy Paws has some of the best customer service we’ve seen. Just check out the reviews we’ve received from real customers raving about their experiences. Trupanion, on the other hand, has more negative reviews than we like to see.Healthy Paws logo

Winner: Healthy Paws

Timeliness Of Claim Repayment

Doctor's office papers: Timeliness Of Claim RepaymentHealthy Paws pays 99% of its claims within 2 days. This is a pretty short repayment period. Just think of times when you’ve filed a claim for a car accident or on your homeowners policy. Bet it took a while for the companies to pay up.

Trupanion allows up to 60 days to pay claims. That’s a long time. If your dog required a medical emergency that cost over $1,000, would you be able to go 60 days without getting reimbursed? That being said, you should also have your vet call Trupanion’s claims center before you pay. Trupanion may be able to pay your vet directly for the covered portion of your bill so you wouldn’t have to be reimbursed at all.Healthy Paws logo

Winner: Healthy Paws

Price Of Policy

Dog laying next to money: Price Of Policy

To give you an example of the price difference between Trupanion and Healthy Paws, we’ve created a quote comparison for dog insurance.

Characteristics considered for these quotes:

  • Neutered male Jack Russel Terrier, 2-years-old
  • No microchip, multi-pet discount or pre-existing conditions
  • Residency in New York (zip code 10034)
  • Quote is from December 13, 2019
 DeductibleReimbursement %Price Per Month
Healthy Paws$25090%$37.56
Healthy Paws$50090%$31.92

To see more quote comparisons, take a look at our pet insurance quotes page. You’ll find that Trupanion was consistently more expensive than Healthy Paws for every quote we ran. When you take coverage into consideration as well, you’re getting a better bang for your buck with Healthy Paws.Healthy Paws logo

Winner: Healthy Paws


Healthy Paws

Use this link to receive the best price we can offer you and get a quote for your pet from Healthy Paws. You can also visit our dedicated Healthy Paws promotions page to discuss current discounts.


Looking for a Trupanion promo code? Click here for the best deal we could find.

Why Should You Get Pet Insurance?

Find out why Michael chose to get pet insurance for his pup, Bambie. He makes some pretty valid points.

What’s The Verdict?

Healthy Paws is the clear winner in this comparison. For similar coverage, better customer service reputation and a shorter claim repayment, most people can save money by choosing Healthy Paws over Trupanion.

Healthy Paws logoWinner: Healthy Paws

If you’d like to see how all the national providers compare against one another, be sure to read our best pet health insurance reviews. We’ve ranked the top companies so you can see where Healthy Paws, Trupanion and all the others fall.

Which pet insurance company looks better to you and why?

About The Author:

Kimberly received her Bachelor of Arts in multimedia journalism from Simpson College. She has been writing about dogs since 2014, covering subjects such as dog insurance, training, health, accessories, and more. Her work has appeared in many notable brands, including The New York Times' Wirecutter, Reader's Digest, Forbes, People, Woman's World, and Huffington Post.

Kimberly's natural curiosity helps her research as she seeks the truth when learning about, comparing, and personally testing canine products and services. With every piece she writes, her goal is to help our readers find the best fit for their unique needs. Kimberly grew up in a family that loved Labrador Retrievers and remembers running and playing in the yard with them as a child.

In 2017, she and her husband adopted their Coonhound mix, Sally, from a local shelter. Kimberly’s research was put to good use since Sally faced some aggression issues with other dogs and needed some training to be an inside dog. She worked daily with Sally and sought help from professionals to help Sally become the happy pup she is today. One of Kimberly’s favorite pastimes is spoiling Sally with new toys, comfy beds, and yummy treats (she even makes homemade goodies for her). She tries to purchase the safest products for Sally and knows that each canine has their own specific likes and dislikes. Kimberly is passionate about dogs and knows the bond between humans and canines is like no other.

Disclaimer: Information regarding insurance company offerings, pricing and other contract details are subject to change by the insurance company at any time and are not under the control of this website. Information published on this website is intended for reference use only. Please review your policy carefully before signing up for a new pet health insurance contract or any other contract as your unique circumstances will differ from those of others who may be used for example purposes in this article.
Disclaimer: The information provided through this website should not be used for diagnosing or treating a health problem or a disease. It is not a substitute for professional care. If you have or suspect you may have a health problem, you should consult your health care provider.

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