Banfield Wellness Plan Review: Is It Worth It?

Banfield hospital storefront (caption: Banfield Pet Insurance Plan Reviews)Although sometimes referred to as Banfield Pet Insurance, Banfield isn’t pet insurance — it’s a wellness membership plan. Despite this confusion, the primary question we have — is Banfield wellness care worth it? Its plans don’t cover illness or injury, only preventative care.

If you’re looking for a more comprehensive insurance plan to cover accidents and illnesses in addition to preventative care, you may want to consider pet health insurance.

Visit Banfield’s Website

Article Overview

How Does Banfield Wellness Plan Work?

Banfield Wellness Plans require you to visit a Banfield Pet Hospital, which are located in almost 1,000 PetSmart stores across the country. Its plans offer preventive care, which include bi-annual comprehensive wellness exams that can cover vaccinations, parasite control, dental, nutrition, and behavioral consultations.

Banfield App Screenshots

Banfield

2 / 5
Banfield
Policy Coverage 3.0
Customer Service & Reputation 1.0
Price Of Policy 2.0

Pros

  • Widely available across the U.S.
  • Unlimited office visits
  • Weekend and evening hours
  • $15 discount on membership fee for additional pets
  • Personalized plans available

Cons

  • Annual contract required
  • No illness or injury coverage
  • Contract automatically renews
  • Some Banfield reviews online complain about upselling while at appointments, so it rarely ends up being free
  • Plans are often more expensive than competitors’ wellness plans
  • Must visit a Banfield location

Pricing

Pricing for Banfield’s Wellness Plans vary based on your pet’s breed, age, location of residence, and several other factors. It offers different plans for each type of pet: dogs, puppies, cats, and kittens, which we highlight below. We’ve also included quotes we ran in December 2020.

Black Labrador Retriever 

The following quotes are for a 1-year old spayed female with a birthdate of 01/01/2020 in the zip code 50125.

  • Active Care: $31.95/month
  • Active Care Plus: $42.95/month
  • Special Care: $53.95/month

Mixed Breed Cat

The following quotes are for a 1-year old spayed female with a birthdate of 01/01/2020 in the zip code 50125.

  • Active Care: $25.95/month
  • Active Care Plus: $37.95/month
  • Special Care: $45.95/month

 Early CareEarly Care PlusActive CareActive Care PlusSpecial Care
AnimalPuppy/Kitten Younger Than 6 MonthsPuppy/Kitten Younger Than 6 MonthsDog/Cat Older Than 6 MonthsDog/Cat Older Than 6 MonthsDog/Cat Older Than 6 Months
2 Physical ExamsCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Wisdom Panel HealthPuppy OnlyPuppy Only
VaccinationsCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Diagnostic TestingCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Fecal ExamsCheckmark
(3 per year)
Checkmark
(3 per year)
Checkmark
(2 per year)
Checkmark
(2 per year)
Checkmark
(2 per year)
DewormingCheckmark
(5 per year puppy, 4 per year kitten)
Checkmark
(5 per year puppy, 4 per year kitten)
Checkmark
(2 per year)
Checkmark
(2 per year)
Checkmark
(2 per year)
Spay/Neuter SurgeryCheckmark
Dental CleaningCheckmarkCheckmark
Urine TestingCheckmarkCheckmark
(2 per year)
Additional Diagnostic TestingCat Only
Preventative X-Rays (3 Views)Checkmark
2 Eye Pressure TestsDogs Only
2 ElectrocardiogramsDogs Only
Unlimited Office VisitsCheckmarkCheckmarkCheckmarkCheckmarkCheckmark
Discount On Most Other Banfield Services & Products5%10%10%15%20%

Optional add-ons include parasite control, spay/neuter, additional dental, chronic care, and a Wisdom Panel DNA test.

Customer Reviews

Typically we post two positive and two negative reviews that we’ve found online when we do an individual review like this. However, our readers have been so helpful that we encourage you to take a look at our comment section for the most up-to-date customer reviews that we have.

Do You Need A Pet Wellness Plan?

We think the primary questions to ask yourself if you’re considering a wellness plan, especially one with Banfield, include:

  1. Do I have a local Pet Smart store, and is it close enough that I would go there vs my current vet’s office?
  2. Have I met the vets that work there, and do I feel comfortable with them caring for my pet?
  3. Can I budget on my own for wellness care for my pet, or would a plan like this help me prepare financially for my pet’s regular preventative needs?

Before you sign up with Banfield, here are some other pet wellness insurance options you should consider.

What Canine Preventative Measures Are Most Important?

Check out this video by Banfield that highlights what you should be doing as your puppy transitions into adulthood.

Are Banfield Wellness Plans Worth It?

Visit Banfield’s Website

It really depends on several factors. First, some Banfield animal hospital locations are better than others — ask your neighbors/friends/coworkers and do your research online to see if your local Banfield pet hospital is up to par. After all, the kind of veterinary care your dog will receive is the most crucial factor.

Second, if your pup is healthy and young and has finished chewing everything he finds, a Banfield plan may be all you need for preventative care. If you have a new puppy who is always in trouble, your dog is older with more significant health concerns but few pre-existing conditions or if your pet has chronic health problems, you may want to consider pet insurance, which covers illness and injury.

Another major factor to keep in mind? Pet emergency visits aren’t covered by Banfield plans, whereas they are with pet insurance. Pet insurance can come with a higher monthly price tag, but it could be your better option in the long run.

If you’re considering pet insurance, be sure to check out our pet insurance reviews comparison article. Many of the pet insurance companies offer wellness plans as add-on products to their health insurance. Another option would be to purchase a Banfield Wellness Plan in addition to pet insurance. This would provide coverage for both your routine pet exams as well as unexpected illnesses and accidents.

What experiences have you had with your Banfield Wellness Plan or at a Banfield Pet Hospital?

Please Comment Below!

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